04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong
27 Sep Customer Service, Industry News, MeloTel Features 3 Reasons To Send Out Email Newsletters September 27, 2018 By user 0 comments At MeloTel, we see as ourselves as “practice what you preach” people. What we highly recommend, we do ourselves. This
21 Sep Industry News, MeloTel Features, MeloTel News What Does It Take To Have An Engaging Website? September 21, 2018 By user 0 comments In our last blog, we revisited the topic of updating your website’s content and pretty much insisted that it be
14 Sep Industry News, MeloTel Features, Social Media Using Social Media To Help Your Brand Build Relationships September 14, 2018 By user 0 comments In our last blog, we revisited the topic of social media and highlighted their ability to help companies build brand
12 Sep Customer Service, Industry News, MeloTel Features Why Your Customers Still Prefer Calling You On The Phone September 12, 2018 By user 0 comments In today’s technology-driven world, there is a multitude of ways for your customers to get in touch with you. Email,
07 Sep Industry News, MeloTel Features Never Underestimate The Importance Of Feedback September 7, 2018 By user 0 comments MeloTel is a company that is all about helping businesses better communicate with their clients. Therefore, it only makes sense
04 Sep Industry News, MeloTel Features Reminding You Why It’s Wise To Make The Switch To VoIP September 4, 2018 By user 0 comments Welcome to September everyone! On behalf of the entire MeloTel team, we hope you had an amazing Labour Day long
29 Aug Industry News, MeloTel Features, MeloTel News How To Set Up A Basic Call Centre For Your Company August 29, 2018 By user 0 comments All companies are required to handle business over the phone at some point. However, some businesses field more calls than
17 Aug Industry News, MeloTel Features, MeloTel News How Your Company Website Can Give Your Brand A Personality August 17, 2018 By user 0 comments It’s not enough to simply have a company website. You can’t just register a domain name and consider your business