15 Aug Customer Service, Industry News, MeloTel News 3 Effective Ways To Provide Feedback To Your Phone Agents August 15, 2018 By user 0 comments As a call centre manager, your team depends on you. Your employees don’t just look to you for leadership, they
14 Aug Client Spotlight, Customer Service, MeloTel News Your “Tips & Tricks” Could Make You $100 Richer! August 14, 2018 By user 0 comments A few months ago, MeloTel introduced a new initiative to help bring greater attention to our clients and colleagues while
07 Aug Customer Service, MeloTel Features Why It’s Important To Smile Before You Dial August 7, 2018 By user 0 comments At MeloTel, we’re big proponents for excellent customer service. Obviously, our team is made up of customers too. It’s highly
31 Jul Client Spotlight, Customer Service, MeloTel News North York Printing Guarantees The Highest-Quality Marketing Material! July 31, 2018 By user 0 comments If you own and operate a business in the Greater Toronto Area, you can guarantee yourself to be in good
27 Jul MeloTel News, Social Media Our “Funniest Caption Contest” Ends Today! July 27, 2018 By user 0 comments Last month, we announced our second of two Facebook-based contests and invited everyone – MeloTel client or not – to
18 Jul Customer Service, Industry News, MeloTel News, Social Media The Importance Of Online Reviews For Your Company July 18, 2018 By user 0 comments The entire MeloTel team is incredibly grateful for the 5-star rating our company has via Google. With 20 Google reviews
12 Jul Customer Service How To Make Your Over-The-Phone Customer Service Stand Out July 12, 2018 By user 0 comments In any blog you read about providing excellent customer service, you’re bound to receive the cookie-cutter style of advice that
10 Jul MeloTel Features, MeloTel News, Social Media The Benefits Of Blogging The Way You Talk July 10, 2018 By user 0 comments If you can recall your high school English classes, you’re likely to remember the strong advice given by your teacher
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
05 Jul Customer Service, Industry News, MeloTel Features 3 Ways To Ensure You Run A Top-Performing Call Centre July 5, 2018 By user 0 comments Call centre work isn’t easy. This has been a theme of many a MeloTel blog because we know just how