14 Aug Blog, Customer Service, Industry News Apple Changed Push Notifications And Yes, We’re Already Developing a Solution August 14, 2019 By user 0 comments Starting with iOS 13, apps will no longer be allowed to run VOIP in the background. A change coming in
31 Jul Industry News, MeloTel Features, MeloTel News 3 Keys To Getting The Most Out Of Your Call Centre Employees July 31, 2019 By user 0 comments In our last blog, we revisited the ever-important concept of increasing productivity in your call centre. If you notice, our
30 Jul Industry News, MeloTel Features, MeloTel News How To Increase Productivity In Your Call Centre July 30, 2019 By user 0 comments All call centre business owners are very well aware of the importance of numbers. Sales numbers, the number of calls
24 Jul Customer Service, Industry News, MeloTel News The Personal Touch Matters So Much To Your Customers July 24, 2019 By user 0 comments At MeloTel, we pride ourselves on a number of things we believe help us to set our brand apart from
22 Jul Industry News, MeloTel News How To Make The Most Of Your Mondays July 22, 2019 By user 0 comments Welcome to Monday morning! We get it. This may not necessarily be your favourite day of the week. For many
19 Jul Customer Service, Industry News, MeloTel News How To Get Your Customers Saying “They’re The Best!” July 19, 2019 By user 0 comments Every business owner in the world wants his/her customers to be fans. It’s one thing to successfully put through a
16 Jul Customer Service, Industry News, MeloTel Features The Importance Of Using Positive Language July 16, 2019 By user 0 comments At MeloTel, we care a great deal about customer service. As consumers ourselves, we pay close attention to how we’re
12 Jul Customer Service, Industry News, MeloTel Features 3 More Keys To Call Centre Success July 12, 2019 By user 0 comments In our last blog, we revisited the topic of call centre success by highlighting some of the signs of an
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
25 Jun Industry News, Lifestyle, MeloTel Features What Are The Benefits Of Working From Home? June 25, 2019 By user 0 comments At first glance, the answer to the question posed by today’s blog title may appear obvious. “There are tons of