21 Jun Customer Service, Industry News, MeloTel Features How Can Music Improve Your Customer Relationships? June 21, 2019 By user 0 comments Who doesn’t love music? For most people, life would be pretty boring without it. Music is more than just rhythmic
20 Jun Customer Service, Industry News, MeloTel Features Do Customers Really Prefer To Speak With You On The Phone? June 20, 2019 By user 0 comments People prefer speaking with other people. It’s just that simple. Yes, this is 2019. And yes, there are plenty of
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If
11 Jun Industry News, MeloTel Features Mastering The Art Of Never Giving Up June 11, 2019 By user 0 comments Last night, the Toronto Raptors had the opportunity to send the entire nation of Canada into a frenzy. They came
24 May Industry News, MeloTel Features The Art Of Providing Feedback Without Hurting Feelings May 24, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can
10 May Customer Service, Industry News, MeloTel Features 3 Signs You Are A Top-Notch Customer Service Provider May 10, 2019 By user 0 comments All companies should provide excellent customer service. Ask any business owner and he/she will likely tell you that his/her business
08 May Industry News, MeloTel Features, MeloTel News 3 Smart Marketing Tactics For Small Businesses May 8, 2019 By user 0 comments If you’re the owner of a small business, you’ve hopefully already come to realize that you have numerous advantages over
26 Apr Industry News, MeloTel Features 3 More Reasons To Let Your Employees Work From Remote Locations April 26, 2019 By user 0 comments In our last blog, we listed a number of benefits of having out-of-office workers. Improving employee retention, increasing their productivity
25 Apr Industry News, MeloTel Features What Are The Benefits To Having Out-Of-Office Workers? April 25, 2019 By user 0 comments In the year 2019, the concept of the company office has changed dramatically. Today, an “office” is literally any location