13 Jun Industry News, MeloTel Features, MeloTel News Making Your Call Centre A Better Place To Work June 13, 2018 By user 0 comments We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
12 Apr Industry News, MeloTel Features Taking The Necessary Steps To Improve Your Call Centre April 12, 2018 By user 0 comments All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot
27 Mar Industry News, MeloTel Features Why Is It So Important To Provide Feedback To Your Call Centre Employees? March 27, 2018 By user 0 comments If the title of today’s blog seems like a silly question – good – that means you’re already on the
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
22 Feb Industry News, MeloTel Features The Importance Of Introducing Gamification To Your Call Centre February 22, 2018 By user 0 comments We can’t lie. We’re a bit heartbroken this morning. There are certain members of the MeloTel team who stayed up
09 Feb MeloTel Features, MeloTel News How To Make The Lives Of Your Call Centre Employees Easier February 9, 2018 By user 0 comments Call centre work isn’t easy. There are many who will read that sentence and immediately feel that it’s an understatement.
08 Jan Industry News, MeloTel Features 3 Ways To Keep Your Call Centre Staff Pumped About Working For You January 8, 2018 By user 0 comments Now that 2018 is over a week old, the majority of the North American population is back to work. Have
22 Nov MeloTel Features, MeloTel News Revisiting A Call Centre Must-Have: DaFeeder Preview Dialer November 22, 2017 By user 0 comments MeloTel has long heralded the wonders of DaFeeder Preview Dialer – a practical must-have for all call centres. It is