21 Feb Industry News, MeloTel Features Empowering Call Centre Agents With Better Ways To Generate Leads February 21, 2023 By user Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike.
16 Mar Industry News, MeloTel Features 6 Tips For Creating Great Call Centre Agents March 16, 2016 By user 0 comments At MeloTel, we don’t only conduct a lot of business over the phone, we conduct a lot of business with
03 May Customer Service, Industry News, MeloTel Features How To Provide Call Centre Feedback To Your Remote Phone Agents May 3, 2021 By user Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
15 Aug Customer Service, MeloTel Features Call Recordings Can Be A Call Centre’s Saving Grace August 15, 2023 By user Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
02 Feb Customer Service, MeloTel Features, MeloTel News Feedback Plays A Crucial Role In Your Call Centre’s Success February 2, 2023 By user Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the
26 Aug Industry News, MeloTel Features, MeloTel News What Is The Best Combination For Your Call Centre? August 26, 2021 By user In our last blog, we likened MeloTel to a fast food restaurant. You see, we offer a combination of different
12 Jul Customer Service, MeloTel Features, MeloTel News Why DaFeeder Is Needed At Your Call Centre Business July 12, 2021 By user If you own and operate a call centre business, DaFeeder Telemarketing is for you! No matter if your team is
04 Aug Industry News, MeloTel Features, MeloTel News Are You Offering The Comfort Of A Local Call? August 4, 2020 By user 0 comments How do you feel when you receive a call and notice a local area code popping up on your caller