06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
27 May Industry News, MeloTel Features 6 Of The Best Ways To Provide Feedback To Your Team May 27, 2016 By user 0 comments It’s not uncommon for a sales team to struggle. It happens to the best of us. In fact, even the
10 May Industry News, MeloTel Features 4 Business-Boosting Benefits Of Using A Predictive Dialer May 10, 2016 By user 0 comments At one point in our history, all call centres incorporated lead sheets. These were physical pieces of paper that contained
28 Mar MeloTel Features, MeloTel News How Do Virtual Services Help Grow Your Company Worldwide? March 28, 2016 By user 0 comments Have you ever considered expanding your company? It’s probably safe to say that all business owners have considered expansion, at
21 Mar MeloTel Features, MeloTel News 5 Reasons That MeloTel Is The Right Choice March 21, 2016 By user 0 comments Spring is here! And while we’re pretty excited about the weather warming up, the MeloTel team is also pretty energized
30 Oct Industry News, MeloTel News 5 Ways To Provide Employee Feedback Effectively October 30, 2015 By user 0 comments In our last blog, we excitedly introduced our brand new Monitor & Whisper Control Panel! This great service – as
19 May Blog, Industry News, MeloTel Features, MeloTel News Important Memorandum to MeloTel Customers May 19, 2014 By user Many of our customers have asked us for clarification of the Telephone Recording Laws in Canada and Unilaterally Recording Customer
14 Jun Industry News, MeloTel Features, MeloTel News VoIP Is The New Way Of The World June 14, 2013 By user We live in a world where Facebook and Twitter are the most popular tools used by people to communicate. A
18 Oct MeloTel Features, MeloTel News MeloTel To Introduce MeloPhone App October 18, 2011 By John M. Meloche With the recent passing of Apple Inc.’s founder and CEO Steve Jobs, a major hole was left in the world