10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
16 Jan Industry News, MeloTel Features 3 Rules That Promote High Productivity In Your Call Centre January 16, 2017 By user 0 comments Call centre managers have the tough tasks of ensuring their (sometimes) large teams are working as productively as possible. With
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
17 Aug MeloTel Features How Can The Olympics Help Your Call Centre Business? August 17, 2016 By user 0 comments Have you been keeping up with all of the action taking place during the current Summer Olympic Games in Rio
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
27 Jun Industry News, MeloTel Features How Does VoIP Improve Call Centre Productivity? June 27, 2016 By user 0 comments Over the past couple of weeks, the MeloTel Blog has been honing in on the many benefits of using VoIP
29 Apr Industry News, MeloTel Features 3 Tips For Improving Customer Service At Your Call Centre April 29, 2016 By user 0 comments Telemarketing is a tough field. Anyone who has ever worked the phones knows just how difficult the job of a
16 Mar Industry News, MeloTel Features 6 Tips For Creating Great Call Centre Agents March 16, 2016 By user 0 comments At MeloTel, we don’t only conduct a lot of business over the phone, we conduct a lot of business with
09 Dec Industry News, MeloTel Features 4 Call Centre Practices That Improve Performance December 9, 2015 By user 0 comments Call centre work is tough. For most people, it falls into the “it’s a dirty job, but somebody’s gotta do