14 Jan Customer Service, Industry News How To Establish A Customer-Centric Brand January 14, 2020 By user 0 comments At MeloTel, providing unbeatable customer service is a top priority. Now, we realize that many companies, all across North America,
25 Oct Customer Service, Industry News, MeloTel Features Revisiting The Importance Of Quality Feedback In Call Centres October 25, 2019 By user 0 comments As we highlighted in our last blog, feedback sessions should be conversations that involve the thoughts and concerns of both
20 Sep Customer Service, Industry News 3 Signs Your Customer Service Style Is A Cut Above The Rest September 20, 2019 By user 0 comments So, you fancy yourself an excellent customer service provider, do you? Well, that’s great! Here’s hoping your customers always enjoy
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
05 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 1 September 5, 2019 By user 0 comments At MeloTel, we’re extremely proud of our past ten years of success. In that time, we’ve grown from being a
15 Aug Customer Service, Industry News, MeloTel Features 4 More Steps To Becoming A Customer Service Champion August 15, 2019 By user 0 comments Last week, we posted a blog that revisited the ever-important concept of offering incomparable customer service. In it, we offered
26 Jun Customer Service, Industry News, MeloTel Features The Importance Of Following Up With Your Customers June 26, 2019 By user 0 comments So a customer has just left your store and he/she seems pretty happy with his/her purchase. You’re pretty much guaranteed
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If
15 Mar Customer Service, Industry News, MeloTel Features Why Feedback Is So Essential In Call Centre Environments March 15, 2019 By user 0 comments Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
02 Nov Customer Service, Industry News, MeloTel Features Continuing To Ensure You Provide Superior Holiday Customer Service November 2, 2018 By user 0 comments In our last blog, we returned to the topic of customer service and highlighted how important it is to provide