16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
12 Mar Customer Service, MeloTel News The Importance Of Involving Your Customers In The Process March 12, 2018 By user 0 comments Allow us to take this opportunity to thank you! At MeloTel, we greatly appreciate those who take the time to
07 Mar Industry News, MeloTel Features Why You Should Always Listen To Your Customers March 7, 2018 By user 0 comments They say that the customer is always right. That idiom is no out-of-date cliché. It’s the truth. It’s a truth,
05 Feb Customer Service, MeloTel Features The Art Of Offering Feedback That Builds Your Brand’s Reputation February 5, 2018 By user 0 comments Good communication is the key to strong relationships. This is not only something that applies to romantic bonds (although it’s
24 Jan Customer Service, MeloTel News How To Be In The Excellent Customer Service Business January 24, 2018 By user 0 comments With MeloTel’s Founder and CEO, John Meloche on vacation this week, the MeloTel team is hard at work, making sure
10 Jan Industry News, MeloTel Features The Importance Of Regular Feedback Sessions With Your Phone Reps January 10, 2018 By user 0 comments In our last blog, we pointed out that one of the top ways to keep your call centre employees pumped
26 Oct Industry News, MeloTel Features Never Underestimate The Importance Of Providing Feedback October 26, 2017 By user 0 comments We’re not exactly sure that there’s a downside to providing feedback to your employees. After all, if one of your
22 Sep MeloTel Features, MeloTel News How Important Is It To Provide Your Employees With Regular Feedback? September 22, 2017 By user 0 comments We have to admit that the question posed by the title of today’s blog has an incredibly simply answer: very.
22 Aug Customer Service, Industry News, MeloTel Features 4 Easy Ways To Go Above And Beyond For Your Customers August 22, 2017 By user 0 comments Last week, we blogged about a fantastic experience the MeloTel team had with Red Bull Canada Ltd. We highly suggest
17 Aug Customer Service Red Bull Gives The Ultimate Customer Experience…Not Just Wings! August 17, 2017 By user 0 comments At MeloTel, we’re big-time believers in providing our customers with the type of customer service that we’d like to receive