20 Aug Customer Service, Industry News, MeloTel Features How Accepting Customer Feedback Makes Your Business Better August 20, 2019 By user 0 comments In our last blog, we offered up some very important steps to becoming a customer service champion. We ended it
22 May MeloTel News 4 Reasons Accepting Customer Feedback Is So Important May 22, 2015 By user 0 comments Remember when you were in grade school and your teachers always told you to listen up? Perhaps, that was one
18 Apr Customer Service, MeloTel Features 3 More Phrases That All Customer Service Phone Agents Should Use April 16, 2024 By Dan Faraldo Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use.
04 Dec Melo Technology 2023 Customer Survey Dear Valued Customer, As we approach the close of another eventful year, we want to take a moment to express our
12 Oct Industry News, MeloTel Features The Keys To Customer Engagement Are At Your Fingertips October 12, 2023 By user All business owners want to grow their customer bases. This is why the modern entrepreneur works so hard at “going
22 Aug Customer Service, MeloTel Features Unlocking Small Business Success Through Customer Connections August 22, 2023 By user Communication is the beating heart of any successful small business. Without effective communication with your customer base, your business risks
09 May Customer Service, MeloTel Features Mastering The Art Of Excellent Customer Service Over The Phone May 9, 2023 By user All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer
23 Mar Customer Service, Industry News, MeloTel Features, MeloTel News Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers March 23, 2023 By user We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
02 Feb Customer Service, MeloTel Features, MeloTel News Feedback Plays A Crucial Role In Your Call Centre’s Success February 2, 2023 By user Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the