07 Nov Industry News, MeloTel Features 3 Ways Blogs Make Your Business Look Better November 7, 2018 By user 0 comments At MeloTel, we love blogging! Perhaps, you’ve noticed. No less than four times a week, we ensure that our company
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
27 Sep Customer Service, Industry News, MeloTel Features 3 Reasons To Send Out Email Newsletters September 27, 2018 By user 0 comments At MeloTel, we see as ourselves as “practice what you preach” people. What we highly recommend, we do ourselves. This
26 Sep Customer Service, Industry News, MeloTel Features Being Accessible Is A Big Way To Boost Business September 26, 2018 By user 0 comments In our last blog, we stressed the importance of staying in touch with your customers. By doing so, you will
19 Sep MeloTel News, Social Media Last Chance To Enter MeloTel’s Latest Facebook Contest! September 19, 2018 By user 0 comments “Social media competitions are a very simple and cost effective way to garner more likes, followers, and subscribers,” says Amy
14 Sep Industry News, MeloTel Features, Social Media Using Social Media To Help Your Brand Build Relationships September 14, 2018 By user 0 comments In our last blog, we revisited the topic of social media and highlighted their ability to help companies build brand
13 Sep Industry News, MeloTel Features, Social Media Building Brand Loyalty Through Social Media September 13, 2018 By user 0 comments Here’s the world’s worst kept secret: social media have collectively taken over as a top form of communication. We certainly
29 Aug Industry News, MeloTel Features, MeloTel News How To Set Up A Basic Call Centre For Your Company August 29, 2018 By user 0 comments All companies are required to handle business over the phone at some point. However, some businesses field more calls than
17 Aug Industry News, MeloTel Features, MeloTel News How Your Company Website Can Give Your Brand A Personality August 17, 2018 By user 0 comments It’s not enough to simply have a company website. You can’t just register a domain name and consider your business
08 Aug Customer Service, MeloTel Features How To Make Hold Time A Good Time August 8, 2018 By user 0 comments In the over-the-phone customer service game, there is bound to be hold time. It’s inevitable. Anyone who has ever called