11 Apr Industry News, MeloTel Features 5 Steps To Making Great First Impressions Over The Phone April 11, 2016 By user 0 comments In today’s business world, the phone still rules. Yes, even in the midst of the global communication crazes that are
21 Mar MeloTel Features, MeloTel News 5 Reasons That MeloTel Is The Right Choice March 21, 2016 By user 0 comments Spring is here! And while we’re pretty excited about the weather warming up, the MeloTel team is also pretty energized
14 Mar Customer Service, Industry News 5 Ways To Make Your Company A Pleasure To Call March 14, 2016 By user 0 comments Many of MeloTel’s clients are the type of company owners who conduct a lot of business over the phone. As
26 Feb Customer Service, MeloTel Features 6 Ways To Make Unbeatable Customer Service A Top Priority February 26, 2016 By user 0 comments At MeloTel, we like to think of our brand as a people pleaser. As a smaller company than most of
16 Feb Industry News, MeloTel Features 5 Ways To Be An All-Star Player In Your Industry February 16, 2016 By user 0 comments Over this past weekend, the City of Toronto – where MeloTel is headquartered – played host to the NBA All-Star
03 Feb MeloTel Features, MeloTel News 4 Reasons To Make It Easy For Customers To Contact You February 3, 2016 By user 0 comments Modern technology has made it a bit difficult for people to be patient these days. After all, we’re now able
01 Feb MeloTel Features, MeloTel News 5 Smart Techniques For Placing Callers On Hold February 1, 2016 By user 0 comments Providing excellent customer service should be on the top of every business owner’s daily to-do lists. Coming up with a
29 Jan Industry News, MeloTel Features Why Is Custom Hold Music So Important? January 29, 2016 By user 0 comments Did you know that Custom Hold Music is offered as one of the many great features that come with MeloTel’s
18 Dec MeloTel News 5 Holiday Season Customer Service Tips December 18, 2015 By user 0 comments The MeloTel Blog has been discussing the concept of providing optimum customer service throughout the holiday season quite a lot
09 Dec Industry News, MeloTel Features 4 Call Centre Practices That Improve Performance December 9, 2015 By user 0 comments Call centre work is tough. For most people, it falls into the “it’s a dirty job, but somebody’s gotta do