20 Nov Customer Service, Industry News, MeloTel Features What Makes Custom Hold Music Such A Beneficial Feature? November 20, 2019 By user 0 comments In our last blog, we highlighted several benefits of the Voicemail to your Email feature. It’s one of the many
19 Nov Customer Service, MeloTel Features What Makes Voicemail To Your Email Such A Beneficial Feature? November 19, 2019 By user 0 comments “It’s awesome! It made me realize just how many messages I overlook. Nearly every time I check my email, there’s
10 Oct Customer Service, Industry News, MeloTel Features How Running A Call Centre Can Improve Your Company’s Reputation October 10, 2019 By user 0 comments No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of
03 Oct Industry News, MeloTel News PSA: Beware The MeloTel Imposter! October 3, 2019 By user 0 comments They say that imitation is the greatest form of flattery. However, in some cases, imitation is simply inappropriate, unprofessional and
20 Sep Customer Service, Industry News 3 Signs Your Customer Service Style Is A Cut Above The Rest September 20, 2019 By user 0 comments So, you fancy yourself an excellent customer service provider, do you? Well, that’s great! Here’s hoping your customers always enjoy
18 Sep Customer Service, Industry News You Know You’re An Excellent Customer Service Provider When… September 18, 2019 By user 0 comments Are your customers truly happy with the type of customer service your company provides? Are there some key elements of
11 Sep Customer Service, Industry News, MeloTel Features Warm Transfers Are Essential For Excellent Customer Service September 11, 2019 By user 0 comments “Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
05 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 1 September 5, 2019 By user 0 comments At MeloTel, we’re extremely proud of our past ten years of success. In that time, we’ve grown from being a
08 Aug Customer Service, Industry News, MeloTel Features 3 Keys To Offering Incomparable Customer Service August 8, 2019 By user 0 comments There’s not a business owner alive who doesn’t want to see his/her company gain the reputation of being “the best