12 Apr Customer Service, Industry News, MeloTel Features Why Staying In Touch With Your Customers Matters So Much April 12, 2019 By user 0 comments You’ve made a sale. That’s good. Your customer seems happy enough with his purchase. That’s great. He’s just either left
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
25 Mar Customer Service, Industry News, MeloTel Features Why Voicemail To Your Email Is So Awesome! March 25, 2019 By user 0 comments With today’s rapidly advancing technologies, it’s no surprise that some people no longer listen to or leave voicemails. “I just
13 Dec Customer Service, Industry News, MeloTel Features Staying On Top Of Customer Service Throughout The Holidays December 13, 2018 By user 0 comments Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of
23 Oct Client Spotlight Client Spotlight: Envirotek Solutions October 23, 2018 By user 0 comments If you own a business in the food industry, you’re well aware of how important all of your equipment is
14 Aug Client Spotlight, Customer Service, MeloTel News Your “Tips & Tricks” Could Make You $100 Richer! August 14, 2018 By user 0 comments A few months ago, MeloTel introduced a new initiative to help bring greater attention to our clients and colleagues while
26 Jul Customer Service, MeloTel Features 3 Benefits Of Being Easy To Get In Touch With July 26, 2018 By user 0 comments In our last blog, we stressed the importance of providing expeditious customer service. In 2018, it’s what customers expect. When
29 Jun Customer Service, MeloTel News Happy Canada Day From MeloTel! June 29, 2018 By user 0 comments On behalf of the entire MeloTel team, we’d like to take this opportunity to wish you all a very happy
26 Jun Industry News, Just For Fun, MeloTel News, Social Media Enter Our “Funniest Caption Contest” On Facebook! June 26, 2018 By user 0 comments Last week, we had the pleasure of congratulating Shelly Patenaude for being the winner of our “Cutest Pet Contest”. On
18 May Customer Service, Industry News, MeloTel Features What Are The Right And Wrong Ways To Place Callers On Hold? May 18, 2018 By user 0 comments No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making