We can’t lie. Last week was a pretty frustrating one for us, here at MeloTel. Hey, no one ever said that running a business wouldn’t come without its hardships. But what is most frustrating for us is when we have system issues that are beyond our control and, in turn,...

We can’t lie. Last week was a pretty frustrating one for us, here at MeloTel. Hey, no one ever said that running a business wouldn’t come without its hardships. But what is most frustrating for us is when we have system issues that are beyond our control and, in turn,...

The short description: The server backups took longer than expected and as the web traffic started to grow the server got overloaded and crashed. TIMELINE for Thursday, August 2nd, 2012, 10:15-19:20 10:15 The first internal monitoring alert arrived 10:17 First customer e-mail arrived 10:18 First attempt to log in to the server 10:18 Acknowledged the...

The short description: The server backups took longer than expected and as the web traffic started to grow the server got overloaded and crashed. TIMELINE for Thursday, August 2nd, 2012, 10:15-19:20 10:15 The first internal monitoring alert arrived 10:17 First customer e-mail arrived 10:18 First attempt to log in to the server 10:18 Acknowledged the...