MeloTel News
20
Aug
You’re More Likely To Have Your Call Answered If It’s “Local”
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First things first. We’d just like to point out that our hometown Toronto Raptors are looking pretty good as we begin the NBA Playoffs! Our beloved defending champions seem to be in the midst of sweeping the Brooklyn Nets in the first round. Please excuse us if we’re getting a...
19
Aug
Updating Your Website To Boost Back To School Sales
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It’s hard to believe that back to school season is already upon us. In just a couple of weeks, students all over Canada will be returning back to their classrooms. Or will they? With the coronavirus pandemic still a major problem, many parents are opting for their children to learn...
18
Aug
Letting You In On A Few Not-So-Secret Blogging Secrets
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You might have noticed that we like blogging. If we’re being honest, the MeloTel team sees itself as having been ahead of the curve when it comes to the whole blogging thing. When our company was founded more than 11 years ago, we ensured that a blog section could be...
12
Aug
An Appeal To Parents: Keep ALL Of Our Kids Safe
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Everyone who knows me knows how much of a passionate person I am. I put my heart and soul into my business to ensure that the MeloTel brand will always be one that it is regarded with great respect and admiration. The name MeloTel contains a portion of my family...
11
Aug
What Factors Make VoIP A Clear Upgrade From Landlines?
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Do you still use a VCR to watch movies? We’re guessing your answer is a clear “of course not” coupled with a chuckle or two. We’re also willing to wager a bet that you don’t even use a DVD or Blu-ray player anymore. With video on demand platforms like Netflix,...
06
Aug
Why It’s Time To Add A ChatBot To Your Website
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Have you ever spoken with a ChatBot? Chances are that you have without even knowing it! Did you know about 85 percent of the online conversations you have on company websites aren’t with real humans? ChatBots are used by businesses of all types. It might just be time for your...
04
Aug
Are You Offering The Comfort Of A Local Call?
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How do you feel when you receive a call and notice a local area code popping up on your caller ID? We’re guessing you feel a sense of comfort and familiarity. Now what about getting calls from numbers from other area codes? Not so comfortable and familiar, are you? Believe...
28
Jul
Why Should You Switch To MeloTel’s Commercial Phone Services?
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Are you using VoIP yet? Voice over Internet Protocol isn’t just the way of the future anymore. It’s the way of today! Using an archaic landline means you’re missing out on a wide array of calling features that can help to significantly grow your business. Furthermore, you’re also very likely...
24
Jul
Keeping Your Team Safe And Sound During COVID-19
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By now, you’re likely downright sick of hearing about COVID-19. So are we. If we never hear the words “coronavirus pandemic” again for the rest of our lives, it’ll be too soon. However, it’s important to take stock of what is going on here. This globally-spread virus is taking hundreds...
23
Jul
Feedback Is A Necessity In The Call Centre Environment
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Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business. And there are many different types of feedback that your company needs in order to grow. Firstly, you need feedback from your customers....