MeloTel Features
28
Feb
Looking At Our Favourite Business-Growing Innovations
With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So, have you? Many North American business owners put “grow my business” on their lists of resolutions. But, in order to do so, it’s important to adopt new and innovative practices....
27
Feb
3 Reasons To Offer Your New Product Or Service For Free
The word “free” is almost always guaranteed to grab the attention of consumers. Who doesn’t like getting something for free? However, for many business owners, the word “free” is often something that sends them recoiling. How can you expect to make any money by giving things away? If you’ve asked...
25
Feb
How To Demonstrate Your Unbeatable Over-The-Phone Customer Service Regimen
The MeloTel team uses the phone a lot. Considering the fact that we offer services to business owners all over Canada and the United States, it’s mandatory that we use the phone to stay in touch with our clients. As a result, we’ve worked to develop a strong over-the-phone customer...
21
Feb
What Are DaReasons To Try DaFeeder For DaFREE?
We promise. We’ll restrict the play on words to the title of today’s blog alone. However, you’re likely able to tell that the MeloTel team is pretty excited about what we’ve often deemed a “call centre must-have”. We just love DaFeeder Preview Dialer!
To remind you, DaFeeder is a simple web-based
telemarketing...
20
Feb
Finding More Ways To Step Up Production In Your Call Centre
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that. In today’s blog, we’d like to pick up where we left off and continue our list of production-boosting ideas.
Find ways to minimize idle time.
It’s hard to...
19
Feb
What Are The Best Ways To Boost Productivity In Your Call Centre?
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout. And when employees get disgruntled or dismayed with their lack of production, it’s up to their team leaders to pull...
18
Feb
Try DaFeeder Preview Dialer FREE For 30 Days!
History has proven that the most successful of call centre businesses are often the ones that use the most innovative technological advancements. For many years now, MeloTel has heralded the use of DaFeeder Preview Dialer in call centres because of its ability to provide both one-touch dialing capabilities and its...
14
Feb
How Much Help Can A Blog Be To Your Company?
In today’s business world, blogs on company websites have overtaken other, more-expensive modes of advertising as top ways to grow a brand’s reputation. Unlike traditional commercials, blogs provide more regularly-updated personal takes on industry-related issues. Reading a blog is like having a conversation with a friend. Or, at least, it...
12
Feb
Why Is Team-Building So Important To Your Business?
There is no way MeloTel could have climbed to the level of success it has achieved without its team members. That should go without saying. Of course, the line up of people who have comprised our team has varied over the past 11 years.
A workforce that is made up...
05
Feb
Finding The Best Ways To Handle Customer Complaints
Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even the absolute best in the business have had run-ins with irate customers. Receiving complaints is bound to happen. But it’s important to remember just how valuable customer complaints can be....