MeloTel Features
31
May
Why Customer Service Means So Much To Us
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By
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How much does receiving excellent customer service mean to you? At MeloTel, we’d imagine it means a whole lot! After all, most consumers support businesses that treat them well. It means more to enjoy good customer experiences than it does to simply receive a great product or service. Do you...
27
May
Are You Tired Of Overpaying For Your Telecom Services?
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At MeloTel, one of the most popular declarations we hear from our new clients is “I was paying too much!” In referencing their previous telecom providers, our newest clients immediately make note of the difference between their old and current bills. In addition to incomparable cloud-hosted services, MeloTel is proud...
25
May
The Beauty Of Providing 24/7 Customer Service With ChatBots
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These days, a company’s online presence is everything. With the pandemic continuing to cause disruptions to traditional business practices, it’s vital that businesses are able to offer customer service via the internet. Whether it’s selling products directly or providing answers to questions, your company website has never been more important.
Customers...
20
May
Are You Ready To Make The Switch To Cloud-Based Telephony?
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Did you know that over 5 million small and medium-sized businesses in North America have already made the switch to cloud-based telephony? You can drastically simplify your telecommunications system and reduce the costs involved with employees who travel or work remotely by switching to MeloTel today!
MeloTel’s VoIP-based Commercial Phone Services...
17
May
MeloTel Puts Your Office In The Palm Of Your Hand
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In 2021, you don’t have to go to work in order to go to work. These days, working from home and other remote locations is the norm. As a result, it’s no longer the norm to rely on traditional landline telephones in order to make and take business phone calls....
10
May
How Can You Reach Thousands Of Customers In One Message?
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Remember “the good old days” when you could freely speak to your customers in person? It seems like so long ago, doesn’t it? These days, our pandemic-burdened world is forcing us all to communicate in ways that allow for social distancing. Read: online. As a result, we don’t get the...
06
May
Does It Get Any Better Than “Free”?
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We would find it hard to believe that there is a single human on Earth who doesn’t enjoy getting something for free. Savvy consumers are always looking out for bargains. As a result, business owners know the importance of offering up discounts when the time is right. However, it must...
03
May
How To Provide Call Centre Feedback To Your Remote Phone Agents
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Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
29
Apr
Why It’s So Important For Your Customers To Easily Reach You
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No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...
26
Apr
Are You Missing A Piece Of The Puzzle To Complete Your Company?
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A puzzle is not complete if a piece is missing. The same goes for the creation of your business. The last and most important piece, when building your company, is choosing the best phone company. So what constitutes “best” in this day and age? The way we see it, the...