Industry News
29
Apr
Why The Business Phone Is Still Alive And Well
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By
Dan Faraldo
We definitely get it. In 2024, there is a myriad of ways for us to communicate with each other. On a regular basis, we all send e-mails, text messages and direct messages on social media. Getting in touch with friends, clients, colleagues and co-workers has never been easier, right? Well,...
25
Apr
How 3D Virtual Tours Unlock Greater Success For Real Estate Agents
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By
The world of real estate is very competitive. Agents are always seeking new and innovative ways to stand out from the crowd in order to attract those who either looking to buy or sell homes. A great way for real estate agents to gain business is to create 3D virtual...
11
Apr
4 Penny-Pinching Pro Tips To Help Small Businesses Save Big Bucks!
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By
Every business owner wants to make money. Turning profits is, at the end of the day, the key to running a successful business. The problem is that not every business owner knows how to save money. Naturally, spending a lot less than you earn is a great way to enjoy...
09
Apr
How Offering Service With A Smile Works To Set Your Brand Apart
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By
Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...
28
Mar
Proof That Word Of Mouth Promotion Is The Best Kind Of Advertising
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By
This is one of those “If we’ve said it once, we’ve said it a thousand times” things. Nothing beats word of mouth promotion. Like the vast majority of business owners, the Melo Technology team is well aware that consumers trust the words of other consumers much more than they do...
26
Mar
5 Must-Do’s For Every Customer Service Phone Agent
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By
Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service. That’s what makes us so proficient in customer care. We know the difficulties that can be experienced when having discussions with people you’ve never met and can’t see in person....
22
Mar
The Power Of Getting Positive Google Reviews For Your Business
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By
In our last blog, we highlighted a few of our 5-star Google reviews. Allow us to reiterate just how much it means to us to have so many of our clients share their positive experiences with the world! As we noted in that blog, we have nearly 100 reviews and...
15
Mar
Separating Your Brand From Others Through Unbeatable Customer Care
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By
Your company provides excellent products and services. Congratulations! That makes your brand pretty much the same as most of its competitors. What truly sets you apart from others is your ability to make your customers feel valued and appreciated. Unbeatable customer service is a vital part of any brand’s repertoire....
12
Mar
What Are The Top Reasons Customers Change Service Providers?
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By
We all hate poor customer service. Literally no one is interested in calling up a company for help and receiving confusing answers to questions or worse, no help at all. Of course, it doesn’t help matters much if the service provider doesn’t deliver on what it promised. Such experiences will...
08
Mar
How To Tell If Your Service Provider Can’t Be Trusted
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By
In our last blog, we pointed out a number of things to look for in a telecom company that provides cloud-hosted solutions. They included scalable technology that grows with your company, high-quality customer service and transparent pricing, just to name a few. Naturally, the Melo Technology team is more than...