Industry News
05
Aug
3 Reasons Why Text Messaging Is Valuable To Your Business
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By
user
We’re willing to bet that you’ve sent a text or two today. Chances are that, by the time you read this, you will have sent upwards of a dozen or so texts in your day already. We’re basing these assumptions on the fact that texting is an incredibly popular way...
04
Aug
Are You Offering The Comfort Of A Local Call?
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How do you feel when you receive a call and notice a local area code popping up on your caller ID? We’re guessing you feel a sense of comfort and familiarity. Now what about getting calls from numbers from other area codes? Not so comfortable and familiar, are you? Believe...
31
Jul
How To Improve Your Social Media Engagement
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The advent of social media provided an entirely new way for people to communicate with each other. Today, Facebook, Instagram, Twitter, LinkedIn and so many other platforms are among the most popular ways to send and receive messages all over the world. Naturally, businesses have taken to social media in...
30
Jul
Is Your Website In Need Of A Facelift?
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We have to be honest with you. Chances are we would never recommend getting a facelift. The plastic surgery look is just that – plastic. We’re more of the “au natural” type. Accept your beauty for what it is! Now, when it comes to your website, however, we take a...
29
Jul
4 Reasons Why Being Available To Your Customers Is So Important
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"I need you to be there for me." These words represent the feelings of consumers for the businesses they support. Customer satisfaction entails so much more than providing high-quality products and services. It requires dependability. Can your customers rely on you? Something as simple as not picking up your phone...
28
Jul
Why Should You Switch To MeloTel’s Commercial Phone Services?
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Are you using VoIP yet? Voice over Internet Protocol isn’t just the way of the future anymore. It’s the way of today! Using an archaic landline means you’re missing out on a wide array of calling features that can help to significantly grow your business. Furthermore, you’re also very likely...
24
Jul
Keeping Your Team Safe And Sound During COVID-19
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By now, you’re likely downright sick of hearing about COVID-19. So are we. If we never hear the words “coronavirus pandemic” again for the rest of our lives, it’ll be too soon. However, it’s important to take stock of what is going on here. This globally-spread virus is taking hundreds...
23
Jul
Feedback Is A Necessity In The Call Centre Environment
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Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business. And there are many different types of feedback that your company needs in order to grow. Firstly, you need feedback from your customers....
16
Jul
How Can You Get Your Blog To Generate Greater Interest In Your Brand?
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In our last blog, we revisited the concept of blogging and pointed out a few signs your blog might be in serious need of help. In today’s blog, we’d like to continue with that topic, knowing there are certainly more facets of blogging that can help the content on your...
15
Jul
3 Signs Your Blog Is In Serious Need Of Help
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Are people interested in what you have to say in your blog? In many cases, it’s not the information that readers find unappealing. It’s the way in which your information is communicated. A strong blog is one that offers readers valuable tidbits, but does so in an engaging way. It...