Posts by user
24
Jan
The Importance Of Fundraising – Last Call To Donate!
There are only two days left until MeloTel’s Founder and CEO, John Meloche turns the big 4-0! All week long, the MeloTel Blog has been celebrating the big man’s impending milestone birthday by highlighting his philanthropic efforts. Instead of any presents, John is humbly requesting donations be made to WETRA...
23
Jan
Check Out CBC’s Land And Sea Documentary About WETRA!
As you may have noticed, it’s a pretty special week, here in the world of MeloTel. As we approach our Founder and CEO, John Meloche’s 40th birthday this Sunday, we’re working together to try to bring awareness to a fantastic cause. As our last two blogs have highlighted, John is...
22
Jan
John’s Birthday Wish: Donate So Scout Can Keep Doing Great!
As we announced in our last blog, this coming Sunday, January 26th marks MeloTel Founder and CEO, John Meloche’s 40th birthday. However, if you ask the big boss, the big day isn’t about him. He’s intent on raising money for WETRA (Windsor-Essex Therapeutic Riding Association) as part of his milestone...
20
Jan
Celebrate John Meloche’s 40th Birthday By Donating To His Fundraiser!
This month is a very special one for MeloTel’s Founder and CEO, John Meloche. On Sunday, January 26th, the big man finally turns the big 4-0! We’d like to invite you to join us in wishing John the very best as he celebrates his milestone birthday and begins a new...
17
Jan
3 More Ways To Help Your Phone Agents Have Better Days
If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the amount of...
16
Jan
The Art Of Boosting Call Centre Employee Morale
Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the attitudes of...
15
Jan
Windows 7 Reaches End Of Life
Now that we are living in the 20s, it stands to reason for us all to expect many technological advances to come. Many are bound to make those of the previous decade appear archaic. Microsoft’s move from Windows 7 to Windows 10 is one of the first advances to take...
14
Jan
How To Establish A Customer-Centric Brand
At MeloTel, providing unbeatable customer service is a top priority. Now, we realize that many companies, all across North America, live by this same mantra. But to be fair, not all customer service regimens are created equal. As far as our team is concerned, providing the best customer service in...
10
Jan
3 Signs That You’re A Champion Communicator
In our last blog, we highlighted the importance of remaining in communication with your colleagues, co-workers and clients while you’re on vacation. As a business owner, you don’t have a much of a choice. Yes, you are definitely entitled to some much-needed time away from the office in order to...
09
Jan
Maintaining Communication While You’re On Vacation
If you’ve started 2020 off by lying on a beach somewhere, kudos to you! There are numerous business owners, all over North America, who would love nothing more than to fly off to a tropical island right now. And while beating the winter blues is top of mind for many...