user, Author at Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

23 Jan

Check Out CBC’s Land And Sea Documentary About WETRA!

January 23, 2020
By user
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As you may have noticed, it’s a pretty special week, here in the world of MeloTel. As we approach our Founder and CEO, John Meloche’s 40th birthday this Sunday, we’re working together to try to bring awareness to a fantastic cause. As our last two blogs have highlighted,...

22 Jan

MeloTel News

John’s Birthday Wish: Donate So Scout Can Keep Doing Great!

January 22, 2020
By user
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As we announced in our last blog, this coming Sunday, January 26th marks MeloTel Founder and CEO, John Meloche’s 40th birthday. However, if you ask the big boss, the big day isn’t about him. He’s intent on raising money for WETRA (Windsor-Essex Therapeutic Riding Association) as part of...

20 Jan

MeloTel News, Social Media

Celebrate John Meloche’s 40th Birthday By Donating To His Fundraiser!

January 20, 2020
By user
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This month is a very special one for MeloTel’s Founder and CEO, John Meloche. On Sunday, January 26th, the big man finally turns the big 4-0! We’d like to invite you to join us in wishing John the very best as he celebrates his milestone birthday and begins...

17 Jan

Customer Service, Industry News, MeloTel Features, MeloTel News

3 More Ways To Help Your Phone Agents Have Better Days

January 17, 2020
By user
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If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the...

16 Jan

Customer Service, Industry News, MeloTel Features, MeloTel News

The Art Of Boosting Call Centre Employee Morale

January 16, 2020
By user
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Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the...

15 Jan

Customer Service, Industry News

Windows 7 Reaches End Of Life

January 15, 2020
By user
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Now that we are living in the 20s, it stands to reason for us all to expect many technological advances to come. Many are bound to make those of the previous decade appear archaic. Microsoft’s move from Windows 7 to Windows 10 is one of the first advances...

14 Jan

Customer Service, Industry News

How To Establish A Customer-Centric Brand

January 14, 2020
By user
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At MeloTel, providing unbeatable customer service is a top priority. Now, we realize that many companies, all across North America, live by this same mantra. But to be fair, not all customer service regimens are created equal. As far as our team is concerned, providing the best customer...

10 Jan

Customer Service, Industry News

3 Signs That You’re A Champion Communicator

January 10, 2020
By user
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In our last blog, we highlighted the importance of remaining in communication with your colleagues, co-workers and clients while you’re on vacation. As a business owner, you don’t have a much of a choice. Yes, you are definitely entitled to some much-needed time away from the office in...

09 Jan

Customer Service, Industry News, MeloTel Features

Maintaining Communication While You’re On Vacation

January 9, 2020
By user
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If you’ve started 2020 off by lying on a beach somewhere, kudos to you! There are numerous business owners, all over North America, who would love nothing more than to fly off to a tropical island right now. And while beating the winter blues is top of mind...

08 Jan

Customer Service, Industry News, MeloTel News

Have You Updated The Copyright Year On Your Website?

January 8, 2020
By user
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So, how has 2020 been going for you so far? With a week under its belt, the new decade seems to be whizzing by already. It’s important that your business doesn’t get whizzed away with it! To be specific, it’s important to have all of your systems updated...

Business Phone PBX

Single Number Reach

Intelligent SNR (AI)

Mobile Softphone

DaFeeder Telemarketing

MeloSocial Dashboard (AI)

Siclytics Call Intelligence (AI)

MeloSip Click2Call

MeloText SMS Dashboard

Photo Gallery Hosting (AI)

Realtor Property Websites

Posts by user

Check Out CBC’s Land And Sea Documentary About WETRA!

3 More Ways To Help Your Phone Agents Have Better Days

The Art Of Boosting Call Centre Employee Morale

Windows 7 Reaches End Of Life

How To Establish A Customer-Centric Brand

3 Signs That You’re A Champion Communicator

Maintaining Communication While You’re On Vacation

Have You Updated The Copyright Year On Your Website?

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