13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
31 Jul Industry News, MeloTel Features, MeloTel News 3 Keys To Getting The Most Out Of Your Call Centre Employees July 31, 2019 By user 0 comments In our last blog, we revisited the ever-important concept of increasing productivity in your call centre. If you notice, our
21 Feb Customer Service, Industry News, MeloTel Features 3 Tips For Training Your New Call Centre Employees February 21, 2019 By user 0 comments As we often say, call centre work is hard work. This is why, if we’re being honest, most call centre
27 Mar Industry News, MeloTel Features Why Is It So Important To Provide Feedback To Your Call Centre Employees? March 27, 2018 By user 0 comments If the title of today’s blog seems like a silly question – good – that means you’re already on the
09 Feb MeloTel Features, MeloTel News How To Make The Lives Of Your Call Centre Employees Easier February 9, 2018 By user 0 comments Call centre work isn’t easy. There are many who will read that sentence and immediately feel that it’s an understatement.
10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
12 Jul Customer Service, MeloTel Features, MeloTel News Why DaFeeder Is Needed At Your Call Centre Business July 12, 2021 By user If you own and operate a call centre business, DaFeeder Telemarketing is for you! No matter if your team is
03 May Customer Service, Industry News, MeloTel Features How To Provide Call Centre Feedback To Your Remote Phone Agents May 3, 2021 By user Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
04 Aug Industry News, MeloTel Features, MeloTel News Are You Offering The Comfort Of A Local Call? August 4, 2020 By user 0 comments How do you feel when you receive a call and notice a local area code popping up on your caller