customer satisfaction Archives - Page 2 of 6 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

22 Apr

How Switching To VoIP Will Cook Up More Business At Your Restaurant

April 22, 2024
By Dan Faraldo

No matter your business type or industry, it’s vital that you have the ability to quickly and clearly communicate with your customers. In 2024, that’s not always achievable with a traditional landline telephone. For example, a cloud-hosted solution will enable you to make and take calls on any device you...

18 Apr

Customer Service, MeloTel Features

3 More Phrases That All Customer Service Phone Agents Should Use

April 16, 2024
By Dan Faraldo

Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use. You see, Melo Technology isn’t just a provider of top-tier cloud-hosted Commercial Phone Services. We’re also a team made up of very experienced and accomplished customer service providers. If we...

09 Apr

Customer Service, Industry News, MeloTel Features

How Offering Service With A Smile Works To Set Your Brand Apart

April 9, 2024
By Dan Faraldo

Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...

05 Apr

Customer Service, MeloTel Features, MeloTel News

3 Phrases That All Customer Service Phone Agents Should Use

April 4, 2024
By Dan Faraldo

Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days on the phone with people who are often complete strangers. Among their top objectives is to be cordial, respectful, friendly and informative. This isn’t always easy. Especially when on the...

19 Mar

Customer Service, MeloTel Features, MeloTel News

Thank You To Everyone Who Gave Melo Technology A Five-Star Rating!

March 19, 2024
By Dan Faraldo

The Melo Technology team would like to take this opportunity to say thank you. We truly appreciate each and every client we’ve ever worked with. As a smaller telecom provider, we are well aware that business professionals who entrust our services are “taking a chance”. We’re thrilled to know that...

13 Feb

Customer Service, Industry News, MeloTel Features

Being Accessible While On The Go Is A Recipe For Business Success

February 13, 2024
By Dan Faraldo

Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...

01 Feb

MeloTel Features, MeloTel News, Social Media

How A 3D Virtual Tour Can Heat Things Up At Your Eatery

January 30, 2024
By Dan Faraldo

Did you know that people can visit your eatery without actually visiting your eatery? 3D Virtual Tours allow consumers to log on to your restaurant’s website and take walks through your dining room and hallways. Are there any other areas of interest at your establishment? Is there a game room,...

30 Jan

MeloTel Features, MeloTel News

The Art Of Providing Unbeatable Customer Service With A Cloud Softphone

January 30, 2024
By Dan Faraldo

At Melo Technology, providing clear and easy methods of communication is our speciality. With our cloud-hosted Commercial Phone Services, we’ve long been helping North American business owners communicate better. Our cutting-edge SIP Cloud Softphone especially makes communicating a breeze. What is a Cloud Softphone, you ask? It is a software-based...

08 Nov

Customer Service, MeloTel Features

Ringing Up Customer Satisfaction With Excellent Customer Service

November 8, 2023
By Dan Faraldo

No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season, people from all walks of life are out and about searching for the perfect holiday gifts. This means that they are also calling up companies with greater frequency. Does your...

22 Sep

Customer Service, Industry News, MeloTel Features

How Utilizing Hold Music Swings Success The Way Of Your Company

September 22, 2023
By user

Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their calls have been disconnected. Your business phone line should never give off such an impression. You shouldn't just avoid dead silence. You should take opportunities to impress and even entertain...

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Tag Archives: customer satisfaction

How Switching To VoIP Will Cook Up More Business At Your Restaurant

3 More Phrases That All Customer Service Phone Agents Should Use

How Offering Service With A Smile Works To Set Your Brand Apart

3 Phrases That All Customer Service Phone Agents Should Use

Being Accessible While On The Go Is A Recipe For Business Success

Ringing Up Customer Satisfaction With Excellent Customer Service

How Utilizing Hold Music Swings Success The Way Of Your Company

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