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Tag Archives: Commercial Phone Services

HomePosts Tagged "Commercial Phone Services" (Page 3)
21 Aug
Customer Service, MeloTel Features

Why Some Customer Service Issues Are Best Handled Over the Phone

  • August 21, 2024
  • By author-avatar Dan Faraldo
Last month, we posted a blog that highlighted the fact that some customer service tasks are best handled over the phone. They included the resolution of complex issues, the handling of sensitive information and the providing of personalized service. Needless to say, customer service that is provided over the phone boasts...

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26 Jul
Customer Service, MeloTel Features

Which Customer Service Tasks Are Best Handled Over The Phone?

  • July 31, 2024
  • By author-avatar Dan Faraldo
There has never been a time when customer service didn’t matter. However, it can be argued that, in 2024, excellent customer service matters more than ever! Think about it. With so many ways to communicate with a company, consumers know that they have countless options at their fingertips. They can...

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12 Jul
Customer Service, Industry News, MeloTel Features

The Do’s And Don’ts Of Putting Customers On Hold

  • July 10, 2024
  • By author-avatar Dan Faraldo
No matter your type of business, you are bound to perform some of your work over the phone. Yes, there are numerous ways to communicate with your clients, customers, colleagues and co-workers. However, it can be argued that none are quite as effective as the traditional phone call. During your...

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28 Jun
Customer Service, MeloTel Features

Be Sure To Avoid These Customer Service Phone Fails

  • June 26, 2024
  • By author-avatar Dan Faraldo
We all know how important customer service is. In today’s world, one bad experience can send a consumer away forever. Even worse, that consumer has the ability to tell countless people just how bad his or her experience was. With that said, it’s vital that you and your team remain...

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18 Jun
Customer Service, Industry News, MeloTel Features

How Picking Up The Phone Improves Your Business Interactions

  • June 18, 2024
  • By author-avatar Dan Faraldo
“Gimme a call,” “Hit me on my cell,” and “Ding me later” are just a few of the common phrases we throw the way of our friends and colleagues these days. All of them insinuate that we will be dialing their phone numbers so that we may have live conversations...

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07 Jun
Industry News, MeloTel Features, MeloTel News

How To Maximize The Benefits Of Your Business Phone

  • June 5, 2024
  • By author-avatar Dan Faraldo
As we pointed out in our last blog, the telephone has gone through many changes over the decades. One thing has remained true. It is undoubtedly one of the most effective ways to communicate with others. Perhaps, this is why the telephone continues to reinvent itself. It certainly isn’t going...

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05 Jun
Industry News, MeloTel Features

How Making A Phone Call Has Changed Over The Decades

  • June 5, 2024
  • By author-avatar Dan Faraldo
My, how things have changed! Depending on your age, you may not even recall the days when we used rotary phones to make phone calls. The phone call has taken on many different forms over the past several decades. Amazingly, the telephone remains a staple in the world of communication....

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24 May
Customer Service, Industry News, MeloTel Features

What Makes The Phone The Best Choice For Contacting Customers?

  • May 22, 2024
  • By author-avatar Dan Faraldo
In our last blog, we revisited the all-important point that the telephone is a top communication tool for small business owners. The truth is that the phone is a vital part of any business. Our blog highlighted the fact that it helps you to build personal relationships, allows for faster...

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22 May
Customer Service, MeloTel Features, MeloTel News

Why The Telephone Is A Small Business Owner’s Top Communication Tool

  • May 22, 2024
  • By author-avatar Dan Faraldo
In 2024, there are tons of ways for us to stay in touch with each other! Most of us are using messaging apps like WhatsApp to contact our friends and family. Of course, email continues to be popular. As well, you can never discount the widespread use of social media...

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10 May
Industry News, MeloTel Features, MeloTel News

Examining The Essential Locations For Your Business Phone

  • May 8, 2024
  • By author-avatar Dan Faraldo
It should go without saying that, no matter your business type, excellent communication is vital. Being accessible to both your customers and your employees helps to set your business apart from others. The importance of being a great communicator cannot be overstated. But what is the best way to communicate...

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