Commercial Phone Services Archives - Page 3 of 19 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

18 Apr

3 More Phrases That All Customer Service Phone Agents Should Use

April 16, 2024
By Dan Faraldo

Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use. You see, Melo Technology isn’t just a provider of top-tier cloud-hosted Commercial Phone Services. We’re also a team made up of very experienced and accomplished customer service providers. If we...

11 Apr

Industry News, MeloTel Features, Social Media

4 Penny-Pinching Pro Tips To Help Small Businesses Save Big Bucks!

April 9, 2024
By Dan Faraldo

Every business owner wants to make money. Turning profits is, at the end of the day, the key to running a successful business. The problem is that not every business owner knows how to save money. Naturally, spending a lot less than you earn is a great way to enjoy...

09 Apr

Customer Service, Industry News, MeloTel Features

How Offering Service With A Smile Works To Set Your Brand Apart

April 9, 2024
By Dan Faraldo

Did you know that you can “hear” a smile? When you smile during a conversation, you can’t help but add an affable inflection to your voice. That is why it’s so important to smile during your interactions with your customers. Yes, even when you are speaking to clients over the...

05 Apr

Customer Service, MeloTel Features, MeloTel News

3 Phrases That All Customer Service Phone Agents Should Use

April 4, 2024
By Dan Faraldo

Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days on the phone with people who are often complete strangers. Among their top objectives is to be cordial, respectful, friendly and informative. This isn’t always easy. Especially when on the...

28 Mar

Customer Service, Industry News, MeloTel Features

Proof That Word Of Mouth Promotion Is The Best Kind Of Advertising

March 25, 2024
By Dan Faraldo

This is one of those “If we’ve said it once, we’ve said it a thousand times” things. Nothing beats word of mouth promotion. Like the vast majority of business owners, the Melo Technology team is well aware that consumers trust the words of other consumers much more than they do...

19 Mar

Customer Service, MeloTel Features, MeloTel News

Thank You To Everyone Who Gave Melo Technology A Five-Star Rating!

March 19, 2024
By Dan Faraldo

The Melo Technology team would like to take this opportunity to say thank you. We truly appreciate each and every client we’ve ever worked with. As a smaller telecom provider, we are well aware that business professionals who entrust our services are “taking a chance”. We’re thrilled to know that...

12 Mar

Customer Service, Industry News, MeloTel Features

What Are The Top Reasons Customers Change Service Providers?

March 11, 2024
By Dan Faraldo

We all hate poor customer service. Literally no one is interested in calling up a company for help and receiving confusing answers to questions or worse, no help at all. Of course, it doesn’t help matters much if the service provider doesn’t deliver on what it promised. Such experiences will...

05 Mar

Customer Service, Industry News, MeloTel Features

What To Look For In A Telecom Company That Provides Cloud-Hosted Solutions

March 5, 2024
By Dan Faraldo

Your business requires the ability to easily connect with its customer base. Being accessible is a huge part of business success in today’s world. With that said, it’s vital that your company works with a reputable telecom service provider. But just what makes a reputable brand? Firstly, it should provide...

27 Feb

MeloTel Features, MeloTel News

Terrific Testimonials Highlight How Melo Technology Is Tops

February 27, 2024
By Dan Faraldo

At Melo Technology, we love our customers! We simply don’t know where we would be without them. Now, in truth, all business owners should feel a lot of admiration and respect for their customers. They are, after all, the entire reasons a business is successful. The relationships that the Melo...

22 Feb

Customer Service, MeloTel Features, Social Media

How Working With Melo Technology Provides Incredible Stress Relief

February 20, 2024
By Dan Faraldo

At Melo Technology, we recognize that we are customers too. Every day, we interact with various businesses for our personal and professional needs. As a result, we’re very aware of the differences between the quality of products, services and customer service offered by the various businesses we consider supporting. That’s...

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Tag Archives: Commercial Phone Services

3 More Phrases That All Customer Service Phone Agents Should Use

How Offering Service With A Smile Works To Set Your Brand Apart

3 Phrases That All Customer Service Phone Agents Should Use

What Are The Top Reasons Customers Change Service Providers?

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