15 Aug Customer Service, Industry News, MeloTel News 3 Effective Ways To Provide Feedback To Your Phone Agents August 15, 2018 By user 0 comments As a call centre manager, your team depends on you. Your employees don’t just look to you for leadership, they
14 Aug Client Spotlight, Customer Service, MeloTel News Your “Tips & Tricks” Could Make You $100 Richer! August 14, 2018 By user 0 comments A few months ago, MeloTel introduced a new initiative to help bring greater attention to our clients and colleagues while
17 Jul Industry News, MeloTel Features Getting Over The Anxiety Of Giving Feedback July 17, 2018 By user 0 comments Some of us are too nice for our own good. Have you ever felt like you’ve been taken advantage of
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
05 Jul Customer Service, Industry News, MeloTel Features 3 Ways To Ensure You Run A Top-Performing Call Centre July 5, 2018 By user 0 comments Call centre work isn’t easy. This has been a theme of many a MeloTel blog because we know just how
03 Jul MeloTel Features, MeloTel News MeloTel No Longer Offers Shared Web And Email Hosting Services July 3, 2018 By user 0 comments Welcome back to work everyone! If you share this wonderful country of Canada with the MeloTel team as your home,
14 Jun Industry News, MeloTel Features, MeloTel News Giving Your Phone Agents The Tools They Need To Succeed June 14, 2018 By user 0 comments In our last blog, we revisited the all-important topic of making your call centre a better place to work. More
13 Jun Industry News, MeloTel Features, MeloTel News Making Your Call Centre A Better Place To Work June 13, 2018 By user 0 comments We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
30 May Industry News FBI Warns Of Russian Computer Hackers, Recommends Router Reboots May 30, 2018 By user 0 comments On behalf of the entire MeloTel team, we’d like to forward along a public service announcement that was released by