24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
12 Apr Customer Service, Industry News, MeloTel Features Why Staying In Touch With Your Customers Matters So Much April 12, 2019 By user 0 comments You’ve made a sale. That’s good. Your customer seems happy enough with his purchase. That’s great. He’s just either left
18 Mar Customer Service, MeloTel Features, MeloTel News New Video: Introducing Cloud Softphone By MeloTel March 18, 2019 By user 0 comments If you’re a MeloTel client who takes advantage of our cloud-hosted Commercial Phone Services, you enjoy many incredible calling features.
20 Feb MeloTel Features, MeloTel News Telephone Training Adapter Y Splitter Now Available From MeloTel! February 20, 2019 By user 0 comments The MeloTel team has tons of experience in the world of telemarketing. Not only was our Founder and CEO, John
19 Feb Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up When They’re On Hold February 19, 2019 By user 0 comments They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
04 Jan Industry News, MeloTel News MeloTel Celebrates Its 10th Anniversary! January 4, 2019 By user 0 comments Today, it is official. MeloTel is 10 years old. It’s our official birthday. On January 4th, 2009, MeloTel formed into
21 Dec Customer Service, MeloTel News Merry Christmas And Happy New Year From MeloTel! December 21, 2018 By user 0 comments Welcome to our last official blog of 2018! We’re looking forward to the holidays in hopes to recharge and reset
16 Nov Customer Service, Industry News, MeloTel News How To Stop Customers From Switching From Your Company To Your Competitors November 16, 2018 By user 0 comments In our last blog, we highlighted some effective ways to make your company the type that lures customers away from
15 Nov Customer Service, Industry News, MeloTel Features How To Make Customers Switch From Your Competitors To Your Company November 15, 2018 By user 0 comments At Melotel, we have many clients who have made switches from well-known, larger corporations to our smaller, customer-first organization. One
14 Nov Customer Service, Industry News, MeloTel Features An Important Message From MeloTel To All Business Owners November 14, 2018 By user 0 comments For approximately the last eight months or so, a large number of Bell customers have participated in what can only