14 Jun Industry News, MeloTel Features 3 Ways You Know It’s Time To Make The Switch To VoIP June 14, 2017 By user 0 comments In our last blog, we clearly pointed out how much saving customers money is a big part of the MeloTel
31 May Industry News, MeloTel Features 4 Problems You Encounter By Having A Stale Website May 31, 2017 By user 0 comments It’s a rarity to walk into a store one month and then walk into that same store the following month
29 May Customer Service, MeloTel Features 4 Effective Ways To Help Call Centre Reps With Their Performance May 29, 2017 By user 0 comments If you own or manage a call centre, you know how much effort needs to be put into securing strong
17 May Industry News, MeloTel Features 4 Reasons Why Employees Want You To Give Them Feedback May 17, 2017 By user 0 comments Some employers are afraid to “rock the boat”. They figure that leaving their employees alone to do their jobs is
26 Apr Industry News, MeloTel Features Finding Ways To Step Up Productivity In Your Call Centre April 26, 2017 By user 0 comments Call centres are busy places, buzzing with energy and a lot of enthusiasm. The best ones are, anyway. Call centre
10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
16 Jan Industry News, MeloTel Features 3 Rules That Promote High Productivity In Your Call Centre January 16, 2017 By user 0 comments Call centre managers have the tough tasks of ensuring their (sometimes) large teams are working as productively as possible. With
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
07 Oct MeloTel Features, MeloTel News 4 Smart Ways To Go About Giving Employee Feedback October 7, 2016 By user 0 comments In our last blog, we revisited the topic of employee feedback and stressed to business owners and office managers the
05 Oct MeloTel Features, MeloTel News How Important Is It To Provide Regular Employee Feedback? October 5, 2016 By user 0 comments All employees need feedback, both of the negative and positive variety. Regularly offering the members of your staff a healthy