27 Sep Client Spotlight, Customer Service, MeloTel News Making Thanking Your Customers A Year-Round Activity September 27, 2019 By user 0 comments This year, Thanksgiving Day (here in Canada) takes place on Monday, October 14th. So, over the course of the next
12 Sep Customer Service, Industry News, MeloTel Features Why Quickly Returning Phone Calls Is A Must September 12, 2019 By user 0 comments In today’s world, we have countless ways to communicate with each other. In addition to the good old telephone, we
30 Aug Industry News, MeloTel Features Why You Should Make Texting Part Of Your Next Marketing Campaign August 30, 2019 By user 0 comments MeloText is both a new service and division of MeloTel. It’s a Text Message & SMS/MMS Marketing Software Platform that
28 Aug Industry News, MeloTel Features How To Keep Your Employees Motivated Each Day August 28, 2019 By user 0 comments As we alluded to in our last blog, the simple, yet effective concept of keeping employees engaged is lost on
15 Aug Customer Service, Industry News, MeloTel Features 4 More Steps To Becoming A Customer Service Champion August 15, 2019 By user 0 comments Last week, we posted a blog that revisited the ever-important concept of offering incomparable customer service. In it, we offered
18 Jul Industry News, MeloTel Features, MeloTel News Isn’t It Time You Made The Switch To VoIP Too? July 18, 2019 By user 0 comments If Voiceover Internet Protocol is still a relatively new concept to you, don’t worry. It’s never too late to learn
03 Jul Industry News, MeloTel Features, MeloTel News Why Your Company Needs VoIP Telephony – Now! July 3, 2019 By user 0 comments You run a business. You have a business phone line. It’s literally connected into the wall. You pick the phone
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
04 Jun Customer Service, Industry News, MeloTel Features Why It’s Smart To Use Your Smartphone To Conduct Business June 4, 2019 By user 0 comments We all use smartphones every day. And we all use the word “smartphone” so often that we almost forget we
29 May Industry News, MeloTel Features How To Leave A Professional Voicemail May 29, 2019 By user 0 comments After reading the title of today’s blog, you’re probably thinking: How hard can it be to leave a voicemail? We