08 Jan Industry News, MeloTel Features 3 Ways To Keep Your Call Centre Staff Pumped About Working For You January 8, 2018 By user 0 comments Now that 2018 is over a week old, the majority of the North American population is back to work. Have
22 Nov MeloTel Features, MeloTel News Revisiting A Call Centre Must-Have: DaFeeder Preview Dialer November 22, 2017 By user 0 comments MeloTel has long heralded the wonders of DaFeeder Preview Dialer – a practical must-have for all call centres. It is
03 Nov Industry News, MeloTel Features 4 Ways To Grow The Strength Of Your Call Centre Team November 3, 2017 By user 0 comments Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
13 Apr Industry News, MeloTel Features How Can Playoff Season Boost Production At Your Call Centre? April 13, 2017 By user 0 comments It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the
10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
21 Nov Industry News, MeloTel Features Examining The Benefits Of Click2Call Technology November 21, 2016 By user 0 comments For obvious reasons, call centres and their telephones go hand in hand. It’s a business type that relies heavily on
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
05 Jul Customer Service, MeloTel Features Gaining Your Business A Friend With MeloTel July 5, 2016 By user 0 comments At MeloTel, we place a very strong emphasis on customer service. Ensuring that each and every one of our interactions
27 Jun Industry News, MeloTel Features How Does VoIP Improve Call Centre Productivity? June 27, 2016 By user 0 comments Over the past couple of weeks, the MeloTel Blog has been honing in on the many benefits of using VoIP