19 Sep Industry News, MeloTel Features The Importance Of Boosting Employee Morale September 19, 2016 By user 0 comments How important is it to maintain high levels of employee morale at your business? Well, perhaps, we should ask the
06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
22 Jul MeloTel Features 3 Ways VoIP Allows You To Improve Your Brand Image July 22, 2016 By user 0 comments If you haven’t yet taken advantage of VoIP technology, you’re missing out on a wide variety of benefits that can
08 Jul Customer Service, Industry News, MeloTel Features The Importance Of Smiling On The Phone July 8, 2016 By user 0 comments At MeloTel, we often discuss the fact that a smile can be “heard” over the phone. Readers of our blog
27 Jun Industry News, MeloTel Features How Does VoIP Improve Call Centre Productivity? June 27, 2016 By user 0 comments Over the past couple of weeks, the MeloTel Blog has been honing in on the many benefits of using VoIP
27 May Industry News, MeloTel Features 6 Of The Best Ways To Provide Feedback To Your Team May 27, 2016 By user 0 comments It’s not uncommon for a sales team to struggle. It happens to the best of us. In fact, even the
06 Apr Industry News, MeloTel Features 4 Advantages Of Hiring Remote Workers April 6, 2016 By user 0 comments To run a business, an entrepreneur needs to cross a lot of T’s and dot a lot of I’s. Among
30 Oct Industry News, MeloTel News 5 Ways To Provide Employee Feedback Effectively October 30, 2015 By user 0 comments In our last blog, we excitedly introduced our brand new Monitor & Whisper Control Panel! This great service – as