23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
09 Feb MeloTel Features, MeloTel News How To Make The Lives Of Your Call Centre Employees Easier February 9, 2018 By user 0 comments Call centre work isn’t easy. There are many who will read that sentence and immediately feel that it’s an understatement.
05 Feb Customer Service, MeloTel Features The Art Of Offering Feedback That Builds Your Brand’s Reputation February 5, 2018 By user 0 comments Good communication is the key to strong relationships. This is not only something that applies to romantic bonds (although it’s
10 Jan Industry News, MeloTel Features The Importance Of Regular Feedback Sessions With Your Phone Reps January 10, 2018 By user 0 comments In our last blog, we pointed out that one of the top ways to keep your call centre employees pumped
08 Jan Industry News, MeloTel Features 3 Ways To Keep Your Call Centre Staff Pumped About Working For You January 8, 2018 By user 0 comments Now that 2018 is over a week old, the majority of the North American population is back to work. Have
19 Dec MeloTel Features, MeloTel News 3 Good Ideas About How To Make 2018 Your Most Successful Year Yet December 19, 2017 By user 0 comments With the holiday season about to officially get underway, most business owners are thinking about what business will be like
05 Dec Industry News, MeloTel Features Important Elements Of A Company Website – Especially During The Holidays December 5, 2017 By user 0 comments During this time of year, retailers from all over North America are at their busiest. They are welcoming more customers
22 Nov MeloTel Features, MeloTel News Revisiting A Call Centre Must-Have: DaFeeder Preview Dialer November 22, 2017 By user 0 comments MeloTel has long heralded the wonders of DaFeeder Preview Dialer – a practical must-have for all call centres. It is
03 Nov Industry News, MeloTel Features 4 Ways To Grow The Strength Of Your Call Centre Team November 3, 2017 By user 0 comments Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
26 Oct Industry News, MeloTel Features Never Underestimate The Importance Of Providing Feedback October 26, 2017 By user 0 comments We’re not exactly sure that there’s a downside to providing feedback to your employees. After all, if one of your