10 May Customer Service, Industry News, MeloTel Features 3 Signs You Are A Top-Notch Customer Service Provider May 10, 2019 By user 0 comments All companies should provide excellent customer service. Ask any business owner and he/she will likely tell you that his/her business
08 May Industry News, MeloTel Features, MeloTel News 3 Smart Marketing Tactics For Small Businesses May 8, 2019 By user 0 comments If you’re the owner of a small business, you’ve hopefully already come to realize that you have numerous advantages over
26 Apr Industry News, MeloTel Features 3 More Reasons To Let Your Employees Work From Remote Locations April 26, 2019 By user 0 comments In our last blog, we listed a number of benefits of having out-of-office workers. Improving employee retention, increasing their productivity
25 Apr Industry News, MeloTel Features What Are The Benefits To Having Out-Of-Office Workers? April 25, 2019 By user 0 comments In the year 2019, the concept of the company office has changed dramatically. Today, an “office” is literally any location
12 Apr Customer Service, Industry News, MeloTel Features Why Staying In Touch With Your Customers Matters So Much April 12, 2019 By user 0 comments You’ve made a sale. That’s good. Your customer seems happy enough with his purchase. That’s great. He’s just either left
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
09 Apr Customer Service, Industry News, MeloTel Features How Do Spammers Find Your Email Address? April 9, 2019 By user 0 comments Spam sucks. There isn’t a plainer way to say it. You didn’t sign up to receive those emails. You didn’t
15 Mar Customer Service, Industry News, MeloTel Features Why Feedback Is So Essential In Call Centre Environments March 15, 2019 By user 0 comments Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
08 Mar Customer Service, Industry News, MeloTel Features Top Customer Service Tips For Phone Agents March 8, 2019 By user 0 comments All week long, the MeloTel Blog has been heralding the virtues of VoIP telephony. For the past ten years, MeloTel