12 Jul Customer Service, Industry News, MeloTel Features 3 More Keys To Call Centre Success July 12, 2019 By user 0 comments In our last blog, we revisited the topic of call centre success by highlighting some of the signs of an
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
02 Jul Customer Service Celebrating Two Very Special Birthdays This Week! July 2, 2019 By user 0 comments On behalf of the entire MeloTel team, we hope you all had a fun, relaxing and restful Canada Day long
25 Jun Industry News, Lifestyle, MeloTel Features What Are The Benefits Of Working From Home? June 25, 2019 By user 0 comments At first glance, the answer to the question posed by today’s blog title may appear obvious. “There are tons of
21 Jun Customer Service, Industry News, MeloTel Features How Can Music Improve Your Customer Relationships? June 21, 2019 By user 0 comments Who doesn’t love music? For most people, life would be pretty boring without it. Music is more than just rhythmic
20 Jun Customer Service, Industry News, MeloTel Features Do Customers Really Prefer To Speak With You On The Phone? June 20, 2019 By user 0 comments People prefer speaking with other people. It’s just that simple. Yes, this is 2019. And yes, there are plenty of
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If
11 Jun Industry News, MeloTel Features Mastering The Art Of Never Giving Up June 11, 2019 By user 0 comments Last night, the Toronto Raptors had the opportunity to send the entire nation of Canada into a frenzy. They came
24 May Industry News, MeloTel Features The Art Of Providing Feedback Without Hurting Feelings May 24, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can