26 Nov Customer Service, Industry News, MeloTel Features How To Adequately Prepare Your Online Store For Cyber Monday November 26, 2019 By user 0 comments It is Thanksgiving week in the United States! That means that this coming Friday, November 29th is Black Friday and
15 Nov Industry News, MeloTel Features Why Teamwork Is Vital Part Of Any Company’s Success November 15, 2019 By user 0 comments At MeloTel, we consider teamwork an absolute must. Every member of our team brings a very specific and unique talent
14 Nov Customer Service, Industry News, MeloTel Features Making Your Call Centre A Go-To Destination For Employment November 14, 2019 By user 0 comments With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere. Now,
12 Nov Customer Service, MeloTel News Announcing MeloTel’s (Odd) Holiday Schedule November 12, 2019 By user 0 comments We recognize that there are still five weeks to go until Christmas gets here. However, as we do every year,
18 Sep Customer Service, Industry News You Know You’re An Excellent Customer Service Provider When… September 18, 2019 By user 0 comments Are your customers truly happy with the type of customer service your company provides? Are there some key elements of
10 Sep Customer Service, Industry News, MeloTel Features How Can Putting Callers On Hold Improve Customer Satisfaction? September 10, 2019 By user 0 comments The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase
27 Aug Industry News, MeloTel Features The Art Of Keeping Your Employees Engaged August 27, 2019 By user 0 comments One of the biggest assets your company has is its base of employees. Check that – your MOST important asset
30 Jul Industry News, MeloTel Features, MeloTel News How To Increase Productivity In Your Call Centre July 30, 2019 By user 0 comments All call centre business owners are very well aware of the importance of numbers. Sales numbers, the number of calls
24 Jul Customer Service, Industry News, MeloTel News The Personal Touch Matters So Much To Your Customers July 24, 2019 By user 0 comments At MeloTel, we pride ourselves on a number of things we believe help us to set our brand apart from
16 Jul Customer Service, Industry News, MeloTel Features The Importance Of Using Positive Language July 16, 2019 By user 0 comments At MeloTel, we care a great deal about customer service. As consumers ourselves, we pay close attention to how we’re