28 Jun Just For Fun Happy Canada Day From Everyone At MeloTel! June 28, 2019 By user 0 comments On behalf of everyone, here at MeloTel, we’d like to wish each and every one of you a very Happy
28 May Customer Service, Industry News, MeloTel Features 4 Ingredients To The Perfect Hold Time May 28, 2019 By user 0 comments No one likes being put on hold. However, it’s an inevitable part of being on the phone. Especially when a
14 May Customer Service, Industry News, MeloTel Features The Importance Of Humanizing Your Brand May 14, 2019 By user 0 comments Following our excited introduction of MeloText earlier this month, the MeloTel team began talking a lot about reaching out to
24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
16 Apr Customer Service, Industry News, MeloTel Features 4 Steps To Disconnecting A Call With A Customer The Right Way April 16, 2019 By user 0 comments Okay bye. See you later. I’m outta here, peace! Now that we’ve clearly stipulated some of the inappropriate ways for
28 Mar Customer Service, Industry News, MeloTel Features Standing Out As A Top Provider Of Customer Service March 28, 2019 By user 0 comments If you own or run a call centre and work with a sizeable number of phone agents, today’s blog is
15 Mar Customer Service, Industry News, MeloTel Features Why Feedback Is So Essential In Call Centre Environments March 15, 2019 By user 0 comments Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
26 Feb Customer Service, Industry News, MeloTel Features What Is It That Makes Content King? February 26, 2019 By user 0 comments Content is king. Those three words have pretty much become a catch phrase in recent years – and with good
14 Jan MeloTel News, Social Media We’re Celebrating John’s Birthday By Supporting Project SHARE! January 14, 2019 By user 0 comments On Saturday, January 26th, MeloTel’s Founder and CEO, John Meloche will turn the big 3-9! And while one’s 39th birthday
20 Dec Industry News, MeloTel News The Art Of Building The Perfect Team December 20, 2018 By user 0 comments Nobody is perfect. And, as a result, no team of people can be perfect. However, there is a method by