15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Expressing Empathy To Grow Your Brand Image February 15, 2019 By user 0 comments “I’m sorry to hear that.” “Aww, that’s too bad.” “Oh well, tough.” The three phrases listed above simply do not
07 Sep Industry News, MeloTel Features Never Underestimate The Importance Of Feedback September 7, 2018 By user 0 comments MeloTel is a company that is all about helping businesses better communicate with their clients. Therefore, it only makes sense
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
16 Jan Industry News, MeloTel Features Social Interactions Between Employees Can Be Good For Business! January 16, 2018 By user 0 comments There are a number of business owners out there who discourage social interactions between their employees. They view socializing as
26 Oct Industry News, MeloTel Features Never Underestimate The Importance Of Providing Feedback October 26, 2017 By user 0 comments We’re not exactly sure that there’s a downside to providing feedback to your employees. After all, if one of your
20 Oct MeloTel Features, MeloTel News Completing Our Look At “Da Feeder 5 Minute(ish) Intro” October 20, 2017 By user 0 comments In our last blog, we introduced our recently posted YouTube video entitled “DaFeeder 5 Minute(ish) Intro”. In the video, MeloTel
17 May Industry News, MeloTel Features 4 Reasons Why Employees Want You To Give Them Feedback May 17, 2017 By user 0 comments Some employers are afraid to “rock the boat”. They figure that leaving their employees alone to do their jobs is
05 May Industry News, MeloTel Features 4 Ways To Boost The Energy Levels Of Your Employees May 5, 2017 By user 0 comments It may be hard to believe but we’re nearly at the halfway point of 2017. (See what we did there?
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the