08 Oct Customer Service, Industry News, MeloTel Features Could Your Business Benefit From Opening A Call Centre? October 8, 2019 By user 0 comments In many cases, poor customer service is defined by how long a person has to wait when he/she calls a
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
27 Aug Industry News, MeloTel Features The Art Of Keeping Your Employees Engaged August 27, 2019 By user 0 comments One of the biggest assets your company has is its base of employees. Check that – your MOST important asset
20 Aug Customer Service, Industry News, MeloTel Features How Accepting Customer Feedback Makes Your Business Better August 20, 2019 By user 0 comments In our last blog, we offered up some very important steps to becoming a customer service champion. We ended it
13 Aug MeloTel Features, MeloTel News Highlighting A Few Of Our Most Popular Services August 13, 2019 By user 0 comments Last week, our blog highlighted some of the fantastic VoIP-based services, offered by MeloTel, that help us to be a
06 Aug MeloTel Features, MeloTel News MeloTel Can Be Your Call Centre’s Best Friend August 6, 2019 By user 0 comments At MeloTel, we pride ourselves on being Canada’s Hosted Company. That means we’re more than just your average phone company.
31 Jul Industry News, MeloTel Features, MeloTel News 3 Keys To Getting The Most Out Of Your Call Centre Employees July 31, 2019 By user 0 comments In our last blog, we revisited the ever-important concept of increasing productivity in your call centre. If you notice, our
23 Jul Customer Service, Industry News, MeloTel News Why You Should Give Each Of Your Employees A Sandwich July 23, 2019 By user 0 comments Who doesn’t love free food? By giving each of your employees a sandwich each day, you’ll ensure their bellies will
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If