25 Jan Customer Service, MeloTel Features Telephone Etiquette Tips That Help To Secure Loyal Customers January 25, 2018 By user 0 comments At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help
08 Jan Industry News, MeloTel Features 3 Ways To Keep Your Call Centre Staff Pumped About Working For You January 8, 2018 By user 0 comments Now that 2018 is over a week old, the majority of the North American population is back to work. Have
14 Aug MeloTel Features, MeloTel News The Never-Ending Importance Of Checking Your Voicemails August 14, 2017 By user 0 comments “I don’t even check my voicemails anymore. What’s the point? I usually just get text messages or emails anyway.” This
29 May Customer Service, MeloTel Features 4 Effective Ways To Help Call Centre Reps With Their Performance May 29, 2017 By user 0 comments If you own or manage a call centre, you know how much effort needs to be put into securing strong
21 Feb Customer Service, MeloTel Features How Important Is It To Promptly Return Phone Calls? February 21, 2017 By user 0 comments Some people lose friends over not having their phone calls returned. It’s just one of those things that many believe
30 Jan Industry News, MeloTel Features How Important Is It To Quickly Call Your Customers Back? January 30, 2017 By user 0 comments Let’s be honest – no one likes to feel like they’re being ignored. So, it’s incredibly important to remember that
21 Nov Industry News, MeloTel Features Examining The Benefits Of Click2Call Technology November 21, 2016 By user 0 comments For obvious reasons, call centres and their telephones go hand in hand. It’s a business type that relies heavily on
03 Aug Industry News, MeloTel Features 5 VoIP Calling Features That Can Change Your Business August 3, 2016 By user 0 comments With VoIP technology, North American business owners have been able to change the ways they do business. Many entrepreneurs have
24 Jun Industry News, MeloTel Features What Makes Conference Calls So Good For Business? June 24, 2016 By user 0 comments In our last blog, we listed a number of amazing features that are available as part of MeloTel’s VoIP-based Commercial
18 Apr Customer Service, Industry News, MeloTel Features Why Do All Business Owners Need Caller ID? April 18, 2016 By user 0 comments By today’s standards, caller ID isn’t necessarily considered cutting edge technology. For quite some time now, people have been able