09 Jan Customer Service, Industry News, MeloTel Features Maintaining Communication While You’re On Vacation January 9, 2020 By user 0 comments If you’ve started 2020 off by lying on a beach somewhere, kudos to you! There are numerous business owners, all
11 Dec Customer Service, Industry News, MeloTel News 3 Ways To Provide Holly Jolly Customer Service During The Holidays December 11, 2019 By user 0 comments It’s the holly jolly holiday season! And businesses all over North America are experiencing their busiest time of the year.
27 Nov Customer Service, Industry News, MeloTel Features How To Inject Holiday Cheer Into Your Call Centre Environment November 27, 2019 By user 0 comments With less than a month to go until Christmas, it’s undeniable that the holiday spirit is in the air. Now,
09 Oct Industry News, MeloTel News 3 Thoughtful Ways To Thank The Members Of Your Team October 9, 2019 By user 0 comments We’re getting pretty close to the Thanksgiving long weekend! Here’s hoping you have a lot to be thankful for this
30 Jul Industry News, MeloTel Features, MeloTel News How To Increase Productivity In Your Call Centre July 30, 2019 By user 0 comments All call centre business owners are very well aware of the importance of numbers. Sales numbers, the number of calls
16 Jul Customer Service, Industry News, MeloTel Features The Importance Of Using Positive Language July 16, 2019 By user 0 comments At MeloTel, we care a great deal about customer service. As consumers ourselves, we pay close attention to how we’re
31 May Industry News, MeloTel Features How The Raptors Can Help Improve Your Call Centre May 31, 2019 By user 0 comments Was there anyone in North America not watching Game 1 of the NBA Finals last night? You don’t need to
22 May Customer Service, Industry News, MeloTel Features, MeloTel News 3 Reasons To Make The Switch To A VoIP Phone Service May 22, 2019 By user 0 comments Are you still using a landline? Are you still paying for long distance charges? Are you still incurring large phone
21 May Industry News, MeloTel Features, MeloTel News What Are The Top Benefits Of Cloud-Hosted Telephony? May 21, 2019 By user 0 comments The internet has become the world’s number one method of communication. So why not use the internet – instead of
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than