15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Making Your Phone Agents Smile February 15, 2017 By user 0 comments Smiling. It’s a pretty simply concept. We’re all used to it. It’s nothing special, right? Well, just ask any photographer
27 Jan Industry News, MeloTel Features The Significance Of Executing Customer-Pleasing Hold Times January 27, 2017 By user 0 comments No one likes being placed on hold. You can practically hear a person’s eyes rolling when he/she is asked to
20 Jan Customer Service, MeloTel Features Exploring Why Customer Service Matters Most January 20, 2017 By user 0 comments You’re unlikely to find a business owner anywhere who doesn’t champion the use of his/her products and services. It only
11 Jan Industry News, MeloTel Features 4 Important Rules Of Telephone Etiquette January 11, 2017 By user 0 comments Is there such a thing as a business without a telephone number? It doesn’t matter how advanced our technology gets,
30 Dec Client Spotlight, Customer Service Wishing You A Very Happy New Year! December 30, 2016 By user 0 comments Welcome to our very last blog of 2016! The entire MeloTel team would like to take this opportunity to wish
23 Dec Customer Service, MeloTel News Wishing You A Very Merry Christmas! December 23, 2016 By user 0 comments At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based
14 Dec Industry News, MeloTel Features 4 Ways To Step Up Your Customer Service Game For The Holidays December 14, 2016 By user 0 comments We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very
12 Dec Customer Service, MeloTel Features Accessibility Is A Key To Customer Satisfaction December 12, 2016 By user 0 comments We’re not even at the midway point of December just yet. However, the MeloTel team certainly hopes that you’re already
05 Dec MeloTel News MeloTel Is Expanding The Family! December 5, 2016 By user 0 comments Most people believe that the holiday season is the worst time to look for jobs. With so many businesses preparing
02 Dec Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Naughty” Lists December 2, 2016 By user 0 comments In our last blog, we listed some simple ways to ensure that your customer service practices over the course of