01 Feb Industry News, MeloTel Features The Importance Of Getting A Website For Your Small Business February 1, 2017 By user 0 comments Some small business owners – we’re not naming any names – are quite content with doing business the old-fashioned way.
30 Jan Industry News, MeloTel Features How Important Is It To Quickly Call Your Customers Back? January 30, 2017 By user 0 comments Let’s be honest – no one likes to feel like they’re being ignored. So, it’s incredibly important to remember that
20 Jan Customer Service, MeloTel Features Exploring Why Customer Service Matters Most January 20, 2017 By user 0 comments You’re unlikely to find a business owner anywhere who doesn’t champion the use of his/her products and services. It only
16 Jan Industry News, MeloTel Features 3 Rules That Promote High Productivity In Your Call Centre January 16, 2017 By user 0 comments Call centre managers have the tough tasks of ensuring their (sometimes) large teams are working as productively as possible. With
13 Jan Industry News, MeloTel Features How Important Is It For You To Stay In Touch With Your Customers? January 13, 2017 By user 0 comments Here’s the simplest way for us to answer the question posed by the title of today’s blog: very! In 2017,
14 Dec Industry News, MeloTel Features 4 Ways To Step Up Your Customer Service Game For The Holidays December 14, 2016 By user 0 comments We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very
25 Nov MeloTel Features, MeloTel News How Can Holiday Music Help Your Business? November 25, 2016 By user 0 comments The title of today’s blog may pose what appears to a strange question. But it’s not as strange as you
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
24 Oct Customer Service, MeloTel Features 5 Customer Service Practices That Scare Customers Away October 24, 2016 By user 0 comments Halloween is just a week away! And people all over North America are gearing up to scare their neighbours and
21 Oct Customer Service, MeloTel Features 4 Polite Ways To Close Your Calls October 21, 2016 By user 0 comments Time is money. Time is of the essence. There’s no time to waste! Take your pick. Each of these idioms