07 Oct MeloTel Features, MeloTel News 4 Smart Ways To Go About Giving Employee Feedback October 7, 2016 By user 0 comments In our last blog, we revisited the topic of employee feedback and stressed to business owners and office managers the
05 Oct MeloTel Features, MeloTel News How Important Is It To Provide Regular Employee Feedback? October 5, 2016 By user 0 comments All employees need feedback, both of the negative and positive variety. Regularly offering the members of your staff a healthy
21 Sep Customer Service, MeloTel Features The Art Of Keeping Customers Happy Even While On Vacation September 21, 2016 By user 0 comments Today is officially the last day of summer. With the fall season beginning tomorrow, many Canadians are feeling a sense
15 Sep Industry News, MeloTel Features 5 Key Components To A Strong Business Website September 15, 2016 By user 0 comments No matter the size of your business, it is imperative that it has a strong online presence. This wouldn’t be
06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
02 Sep Customer Service, MeloTel Features 5 More Ways To Ensure Your Customer Service Is Highly Regarded September 2, 2016 By user 0 comments In our last blog, we revisited the ever-important topic of providing excellent customer service and listed a number of practices
01 Sep Customer Service, MeloTel Features 5 Customer Service Practices That Always Make Good Impressions September 1, 2016 By user 0 comments It’s hard to disregard customer service as a number one priority when it comes to running your business. Customers may
24 Aug Customer Service, MeloTel Features 5 Can’t-Go-Wrong Customer Service Phrases August 24, 2016 By user 0 comments It can be argued that excellent customer service is a language. It’s a specific way of communicating that involves heavy
02 Aug Industry News, MeloTel Features The Importance Of Providing Immediate Customer Service August 2, 2016 By user 0 comments It’s pretty fair to say that over the past decade or so, the world of customer service has changed dramatically.
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train