04 Apr Customer Service, Industry News, MeloTel Features Does Smiling On The Phone Really Make A Difference? April 4, 2019 By user 0 comments Smile before you dial. As far as the MeloTel team is concerned, this should be the number one rule followed
22 Feb Customer Service, Industry News, MeloTel Features Utilizing Top Training Techniques To Bolster Your Call Centre February 22, 2019 By user 0 comments In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
07 Aug Customer Service, MeloTel Features Why It’s Important To Smile Before You Dial August 7, 2018 By user 0 comments At MeloTel, we’re big proponents for excellent customer service. Obviously, our team is made up of customers too. It’s highly
10 Mar Industry News, MeloTel Features Making The Lives Of Your Call Centre Employees Easier March 10, 2017 By user 0 comments Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly
11 Oct Customer Service, MeloTel Features 3 Professional Ways To Answer The Phone At Your Business October 11, 2016 By user 0 comments Quite often, the first impression that a company gives of itself is done over the phone. Therefore, the very first
16 May Industry News, MeloTel Features 5 Important Traits Of An Effective Communicator May 16, 2016 By user 0 comments As all business owners know, there is no one element of running a business that will make it a success
02 Mar Industry News, MeloTel Features 5 Characteristics To Look For In Your New Hires March 2, 2016 By user 0 comments As we proudly announced in our last blog, our company Founder & CEO, John Meloche is currently on a leave
18 Feb MeloTel News 5 Traits Of A Great Team Player February 18, 2016 By user 0 comments If you’re looking to add a new hire to your staff, it’s always wise to seek out a personality type
13 Apr MeloTel Features, MeloTel News 6 Key Techniques To Providing Top-Notch Customer Service April 13, 2015 By user 0 comments At MeloTel, we believe that nothing beats service with a smile. And that’s because smiles are infectious. You can’t help
11 Jun MeloTel News Write A Google Review On MeloTel! June 11, 2014 By user As you may already know, MeloTel is riding on quite an emotional high as of late. We’ve recently moved into