11 Jun Industry News, MeloTel Features Mastering The Art Of Never Giving Up June 11, 2019 By user 0 comments Last night, the Toronto Raptors had the opportunity to send the entire nation of Canada into a frenzy. They came
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
22 Feb Customer Service, Industry News, MeloTel Features Utilizing Top Training Techniques To Bolster Your Call Centre February 22, 2019 By user 0 comments In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
08 Feb Customer Service, Industry News, MeloTel Features Strengthening After Call Work Can Boost Call Centre Production February 8, 2019 By user 0 comments It’s important for us to highlight – once again – that a call centre phone agent’s job is not an
23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
20 Dec Industry News, MeloTel News The Art Of Building The Perfect Team December 20, 2018 By user 0 comments Nobody is perfect. And, as a result, no team of people can be perfect. However, there is a method by
11 Dec MeloTel News The MeloTel Family Is Growing! December 11, 2018 By user 0 comments A couple of weeks ago, we revealed that the MeloTel team was looking to add to its already illustrious staff.
15 Nov Customer Service, Industry News, MeloTel Features How To Make Customers Switch From Your Competitors To Your Company November 15, 2018 By user 0 comments At Melotel, we have many clients who have made switches from well-known, larger corporations to our smaller, customer-first organization. One
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers