29 May Client Spotlight Client Spotlight: Hire Value May 29, 2020 By user 0 comments Calgary, Alberta’s Hire Value offers recruitment expertise to business owners who are looking to grow their staffs with talented new
13 May Industry News, MeloTel Features, MeloTel News What Are The Benefits Of Working Remotely? May 13, 2020 By user 0 comments Long before the coronavirus pandemic forced businesses to close up shop, workers all over the continent were enjoying the benefits
28 Feb MeloTel Features, MeloTel News Looking At Our Favourite Business-Growing Innovations February 28, 2020 By user 0 comments With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So,
19 Feb Industry News, MeloTel Features, MeloTel News What Are The Best Ways To Boost Productivity In Your Call Centre? February 19, 2020 By user 0 comments All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
27 Aug Industry News, MeloTel Features The Art Of Keeping Your Employees Engaged August 27, 2019 By user 0 comments One of the biggest assets your company has is its base of employees. Check that – your MOST important asset
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
11 Jun Industry News, MeloTel Features Mastering The Art Of Never Giving Up June 11, 2019 By user 0 comments Last night, the Toronto Raptors had the opportunity to send the entire nation of Canada into a frenzy. They came
23 May Industry News, MeloTel Features How To Create A Culture Of Positive Feedback In Your Call Centre May 23, 2019 By user 0 comments For many call centre managers, providing feedback to their phone agents is considered one of the hardest parts of the