02 Jul Industry News, MeloTel News MeloTel Pulls Facebook Ads In Support Of “Stop Hate For Profit” Campaign July 2, 2020 By user 0 comments MeloTel has always stood for justice and equality. Under no circumstances whatsoever do we agree with any form of racism,
09 Mar Industry News Over A Billion Android Devices Are At Risk Of Being Hacked March 9, 2020 By user 0 comments Some pretty interesting news in the world of telecommunications was released last week. As reported by Cillian O’Brien of CTV
18 Dec Industry News, MeloTel Features CRTC Introduces Universal Call Blocking December 18, 2019 By user 0 comments Your phone rings. You answer it with a traditional “hello”. The caller asks, “Is your refrigerator running?” Puzzled by the
03 Dec Customer Service, MeloTel News A Quick Reminder About MeloTel’s Holiday Hours December 3, 2019 By user 0 comments It’s hard to believe that, in less than a month’s time, we’ll be welcoming, not just a new year, but
12 Nov Customer Service, MeloTel News Announcing MeloTel’s (Odd) Holiday Schedule November 12, 2019 By user 0 comments We recognize that there are still five weeks to go until Christmas gets here. However, as we do every year,
25 Oct Customer Service, Industry News, MeloTel Features Revisiting The Importance Of Quality Feedback In Call Centres October 25, 2019 By user 0 comments As we highlighted in our last blog, feedback sessions should be conversations that involve the thoughts and concerns of both
02 Oct Customer Service, Industry News, MeloTel News ‘Tis The Season To Treat Your Customers Right October 2, 2019 By user 0 comments Last week, our blog pointed out that Thanksgiving was on the way – this year, it falls on Monday, October
25 Sep Industry News, MeloTel Features, Social Media 3 Reasons To Update Your Social Media Accounts Regularly September 25, 2019 By user 0 comments By today’s standards, being active on social media isn’t so much a “for some people” practice as it is an
20 Sep Customer Service, Industry News 3 Signs Your Customer Service Style Is A Cut Above The Rest September 20, 2019 By user 0 comments So, you fancy yourself an excellent customer service provider, do you? Well, that’s great! Here’s hoping your customers always enjoy
22 Jul Industry News, MeloTel News How To Make The Most Of Your Mondays July 22, 2019 By user 0 comments Welcome to Monday morning! We get it. This may not necessarily be your favourite day of the week. For many