22 Feb Customer Service, Industry News, MeloTel Features Utilizing Top Training Techniques To Bolster Your Call Centre February 22, 2019 By user 0 comments In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
05 Dec Customer Service, Industry News, MeloTel Features Delivering Your Best Customer Service Is A Holiday Season Must December 5, 2018 By user 0 comments Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time
30 Nov Customer Service, Industry News Ensuring Your Holiday Customer Service Style Boosts Your Brand’s Success November 30, 2018 By user 0 comments Although Black Friday and Cyber Monday are now behind us, there is still plenty of the holiday shopping season left
24 Aug Customer Service, Industry News, MeloTel Features 5 More Phone Etiquette Tips That Will Improve Your Customer Service August 24, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of phone etiquette and listed a number of ways you can
12 Jul Customer Service How To Make Your Over-The-Phone Customer Service Stand Out July 12, 2018 By user 0 comments In any blog you read about providing excellent customer service, you’re bound to receive the cookie-cutter style of advice that
19 Jan Customer Service, MeloTel News You Can Always Count On The MeloTel Team To Be At Your Service! January 19, 2018 By user 0 comments At MeloTel, we have long heralded the importance of having strong team players on your staff. Without individuals who genuinely
03 Jan Customer Service, MeloTel Features 3 Ways To Make Your Customer Service Practices Unbeatable In 2018 January 3, 2018 By user 0 comments In 2018, your customers are going to expect a lot more from you. Consider this: We now live in a
13 Oct Industry News, MeloTel Features The Art Of Turning Irate Callers Into Fans Of Your Brand October 13, 2017 By user 0 comments Anyone who has ever worked on the phone knows the importance of providing excellent customer service. However, it can be
11 Aug Industry News, MeloTel Features 4 Ways To Develop A Sense Of Trust Over The Phone August 11, 2017 By user 0 comments The beginning of any new relationship is usually an exciting time. It can also be a bit nerve-racking. That’s because
01 Sep Customer Service, MeloTel Features 5 Customer Service Practices That Always Make Good Impressions September 1, 2016 By user 0 comments It’s hard to disregard customer service as a number one priority when it comes to running your business. Customers may