15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Expressing Empathy To Grow Your Brand Image February 15, 2019 By user 0 comments “I’m sorry to hear that.” “Aww, that’s too bad.” “Oh well, tough.” The three phrases listed above simply do not
09 Aug Customer Service, MeloTel Features The Extreme Importance Of Expressing Empathy August 9, 2018 By user 0 comments You may have noticed, this week, that our blog is focusing on the theme of professional telephone etiquette. Having already
18 Apr Customer Service, MeloTel Features 3 More Phrases That All Customer Service Phone Agents Should Use April 16, 2024 By Dan Faraldo Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use.
05 Apr Customer Service, MeloTel Features, MeloTel News 3 Phrases That All Customer Service Phone Agents Should Use April 4, 2024 By Dan Faraldo Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days
26 Mar Customer Service, Industry News, MeloTel Features 5 Must-Do’s For Every Customer Service Phone Agent March 25, 2024 By Dan Faraldo Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service.
20 Dec Customer Service, MeloTel Features, MeloTel News Using Your Over The Phone Customer Service To Dial Up Success December 20, 2023 By Dan Faraldo Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions
08 Nov Customer Service, MeloTel Features Ringing Up Customer Satisfaction With Excellent Customer Service November 8, 2023 By Dan Faraldo No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season,
26 Sep Customer Service, Industry News, MeloTel Features How Being A Great Listener Can Translate Into Business Success September 26, 2023 By user Successful businesses have customers that offer them long-term support. But how is such loyalty gained? It’s all about meeting the
12 Sep Customer Service, MeloTel News Do You Possess The Essential Traits Of A Top-Notch B2B Sales Representative? September 12, 2023 By user Not every customer is a consumer alone. Of course, many customers are business owners too. Enter the world of business-to-business
03 Aug Customer Service, MeloTel Features, MeloTel News Why Real People And Genuine Care Make All The Difference In Business August 3, 2023 By user At MELO Technology, we’re not just tech experts. As well, we’re not just a team of content creators and graphic