16 Jan Customer Service, Industry News, MeloTel Features, MeloTel News The Art Of Boosting Call Centre Employee Morale January 16, 2020 By user 0 comments Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of
18 Dec Industry News, MeloTel Features CRTC Introduces Universal Call Blocking December 18, 2019 By user 0 comments Your phone rings. You answer it with a traditional “hello”. The caller asks, “Is your refrigerator running?” Puzzled by the
13 Dec Customer Service, Industry News, MeloTel Features 4 More Ways To Make Your Holiday Voicemail Greetings Memorable December 13, 2019 By user 0 comments In our last blog, we suggested a few great ways to make the perfect holiday voicemail greeting. In today’s blog,
12 Dec Customer Service, Industry News, MeloTel Features How To Create The Perfect Holiday Voicemail Greeting December 12, 2019 By user 0 comments For many businesses across North America, the time to shut the doors, in order to celebrate the holidays, is quickly
06 Dec Customer Service, Industry News, MeloTel News Making Unbeatable Customer Service Your Top Priority December 6, 2019 By user 0 comments On January 4, 2020, MeloTel will celebrate its 11th anniversary as a company. While not as highly-touted as an anniversary
20 Nov Customer Service, Industry News, MeloTel Features What Makes Custom Hold Music Such A Beneficial Feature? November 20, 2019 By user 0 comments In our last blog, we highlighted several benefits of the Voicemail to your Email feature. It’s one of the many
19 Nov Customer Service, MeloTel Features What Makes Voicemail To Your Email Such A Beneficial Feature? November 19, 2019 By user 0 comments “It’s awesome! It made me realize just how many messages I overlook. Nearly every time I check my email, there’s
23 Oct Industry News, MeloTel Features, MeloTel News 3 Reasons It’s Time To Ditch Your Old Landline Telephone October 23, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of VoIP telephony and provided some insight as to why making
04 Oct Industry News, MeloTel Features, MeloTel News Is It Really Worth It To Use VoIP Phones At Your Business? October 4, 2019 By user 0 comments We’re willing to bet that if you’ve never used a cloud-hosted phone service before, you likely don’t know what all
03 Oct Industry News, MeloTel News PSA: Beware The MeloTel Imposter! October 3, 2019 By user 0 comments They say that imitation is the greatest form of flattery. However, in some cases, imitation is simply inappropriate, unprofessional and